Britt and her team were incredibly easy to work with and genuinely went above and beyond to ensure our comfort throughout the process. She played a pivotal role in securing our approval. She’s an exceptional partner and the ideal person to represent your business.
I had an outstanding experience with Veterans United Home Loans. From the initial application to the final approval, the entire process was handled professionally and efficiently. The team was knowledgeable, courteous, and always available to answer my questions. They made what could have been a stressful experience, simple and straightforward.
I give veterans United a 10 out of 10 for their exceptional customer service, professionalism, and overall performance. I highly recommend them to anyone looking for a trustworthy and dependable lending company. Thank you for making the process so easy and positive!
A special shout out to Charles Saulberry and Ofelia Clements for going above and beyond and helping me through this process with the application.
Thank you very much for supporting us throughout our refinance process. My husband and I are very grateful for Jake and the Veterans United team.I first met Jake at the Military Spouse Symposium in San Diego two years ago, and ever since then, he has been very supportive and communicative, always keeping us updated on the latest market information.Jake and his team made the entire refinance process very smooth and easy to understand. We truly could not have completed this refinance without their guidance and support. We are very thankful that we chose Veterans United.
This is the second loan we've done with Veterans United. We were looking to refinance and not feeling good with any of the many companies housing us. We went back to Veterans United and our loan officer, Jake Ferguson. He is awesome! Trustworthy, knowledgeable, and on top of all the details. He is always available for questions and made sure that we were always in the loop on our progress. This was the case for our first loans and the recent refinance. His loan coordinator, Melody was great as well. Always helpful and patient. Had the answers or knew where to get them. Everyone was a pleasure to work with and it was a painless process.I would use Veterans United again and highly recommend Jake, Melody and team to anyone.
They’re fantastic
Dan Perry is excellent at what he does! He is professional, keeps us informed and answers questions quickly. Thank you Dan and Veterans United for making this refinance smooth and easy!!
U could do better on offering the lowest interest rate for our veterans
Jeremy is an A+ when it comes to customer service. He answers all questions and inquiries in a timely and expeditious manner at his first opportunity. I can never ask for a better loan officer.
Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.
Communication was on point with everything. Very informative on questions asked.
Steve was fantastic to work with throughout our refinance process. He originally helped guide us through the process when we were planning to purchase our home, but due to lender issues outside of his control we had to postpone and come back about six months later. When we finally returned to refinance, Steve picked right back up.What really stood out to me was how available he made himself. Even when he was on vacation or away from the office, something I absolutely would not expect, he still took the time to answer questions and resolve issues. That level of commitment and responsiveness is beyond excellence.As anyone who has gone through a home loan or refinance knows, things don’t always go exactly according to plan. Regardless of what came up or whose responsibility it was, Steve consistently stepped in to help resolve issues and took the necessary steps to keep the process on track and moving forward.I couldn’t recommend Steve more highly. If you’re looking for someone who is knowledgeable, responsive, and genuinely committed to helping veterans, Steve is the person you want on your side.
Words are not enough to say how much I’m grateful for everything that Paul did for me. He’s more than great, friendly, very professional and has great work ethic. Thank you very much Paul for all your time and effort and for giving me another chance with this mortgage. It means a lot to me, and I’m very grateful. Thank you sir.
The whole team that processed my home loan was truly amazing. So helpful, and patient throughout the entire process. Def recommending to all my friends
Ready to see for yourself?
Experience first-hand why 376,856 homeowners give us a perfect score!
Britt and her team have always been so helpful and on top of everything every step of the way. We are so great-full that we came across them when we decided to buy a house!
Veteran United is the way to go. The team I was setup with made the process easy. They worked around my schedule and answer any questions in a timely manner. It did not manner if it was phone, message, or email; they were there quick. Also made sure I got a worthy deal on my property which was no small task. Shout out to Mrs. Stratman, cause after the hard work getting me the property, she contacted me when a lower interest rate was available for me. There I was thinking their job was done after I purchased home, my was I wrong.
I work in finance/banking. I am very impressed with Blake’s ability to close on a rather complex loan. Looking forward to doing more loans in the future
It was very easy to get in touch with the VU team and ultimately made it possible for me to perform much needed repairs to my home.
