Jon And Beau did a wonderful job. They are PROFESIONAL QUALITY!
Timeline was kept as initially stated. No hidden Surprises or changes. All well done and professional. Thanks for keeping us informed with all the steps along the way.
Very happy with them.
Can’t get any response regarding my statement after refinancing. My $6k buydown has disappeared.
Response from Veterans United
Hi Troy,
I’m really sorry to hear you haven’t been able to get clarity on your statement and that your buydown funds don’t appear as expected. I can understand how concerning and frustrating that must feel. That’s definitely something we want to look into right away.
Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so we can review your file and make sure everything is accounted for correctly. Our Client Advocate team is available Monday through Friday, 9 a.m. to 5 p.m. Central Time.
Veterans United made the home buying process as painless as possible, and it has been a great experience.
They keep you in the loop and make an attempt to communicate with you through the whole process.
I highly recommend the Veterans United Team for their rapid and professional approach to making our Refinance possible.
The team at Veteran United were great! They answered every questioned I had and made the whole process very easy. Thank you all !
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I highly recommend if anyone is considering financing or refinancing their homes use Veterans United Home Loans and ask to speak to Taylor Clark
