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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

467,348

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 949 Marine Corps service member home purchase loan reviews from Alabama

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5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

4.5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Katie and the rest of the team did an outstanding job!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend

Jacob was was such a pleasure to work with he made me and my family feel comfortable with our new purchase and walked us through all the steps 10 out of 10 I would recommend anyone using their VA home loan to use veteran united !!!!!!

headshot image of Jacob Brewer

Loan Officer: Jacob Brewer

NMLS# 2795940

0.5 out of 5 Stars

On 5/28th my June payment was made and you took an additional $3000 on 6/1. I need that money put back into my account immediately.

Response from Veterans United

Hi Carl,

I'm sorry to hear about the concern with your recent payment activity. I understand how alarming and frustrating it can be when you see an unexpected withdrawal from your account, especially involving such a significant amount.

Because this involves account-specific information, I'd like the opportunity to have our team review the situation directly. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com so we can help connect you with the appropriate team to look into this as quickly as possible.

The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST. If you reach out outside those hours, we'll typically respond the next business day.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Would Recommend
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

The team was amazing the whole way. Working with Veterans United makes the process simple and easy and stress free. I will always use them for a home purchase.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Brett, Taylor, and the Entire VU team were absolutely amazing! We loved working with them every step of the way and the made the process so easy and streamline! I couldn’t recommend them enough!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Travis was great, I had a bit of an extended and odd situation and the service never wavered. He really made the process so much easier and easy to understand for a first time home buyer. Hailey was great and very efficient as well!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Veterans United did an incredible job. They responded to any and all questions in a timely manner and kept me informed every step of the way.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Simply outstanding! Listen to their advice and they will get you to the finish line. Thank you team!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
Photo submission from Joseph B.

We purchased our first home and could not have done it without Veterans United! The entire team, especially Kevin Reichert, the process was painless and gave us our dream to put down roots as a military family.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

What a warm and encouraging group of people. Any help you need they will walk you through it. They are always working behind the scenes and one day they call and your loan is approved.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

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5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

4 out of 5 Stars
Would Recommend

Most of the experience was great, however when it came to crunch time to get a clear to close, it seemed as if there were items that were brought up that were either already addressed or at the very least should have been addressed well in advance.Our team lead, Tim Tallis was exceptional.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
Photo submission from Jimmy H.

Tommy P. will never forget his experience working with me ("The Crazy woman in Alabama!") I jokingly told him, that, once we finally found a home, he would miss me, not calling 3-5 times daily!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

This team was a pleasure to work with. They made everything clear to us and it was a breeze. They are all terrific and so, so knowledgeable & very professional. Friendly too.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
Would Recommend
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

More Reviews

See all 467,348 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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