I would recommend however, the lack of communication between your team and us almost ended in a no deal. Had there been better communication we might have been dealing with this much differently. Perhaps people with better understanding of the region? We were tasked with to do’s that in some cases were absolutely ludicrous. The person we dealt with was from Missouri. We bought in Alaska. We ended up doing things Missouri wise so now we have to deal with Alaska issues. That mega thousand dollar fee at the end was absolutely ridiculous and we will never do that again. It may be generational as well. Having someone attempt to step in and handle our debts was literally enraging. Especially since we had no idea it was coming. We handle our own debt. If you have to say no deal, we are mature enough to understand and just drop it. We get the meaning of no. Based on that alone I don't think I can, in good conscious recommend VU to anyone of my generation.
Audrey and Cameron went out of their way to help me with the process. I am deeply grateful.
My 2nd loan w Veterans United.
Overall, it was a fantastic experience. I was very intimidated of the house buying process but Veterans United made it super easy and we purchased our first home.
VU provided me a service and treated me better than any of the other organizations out there! I’m pleased with how everything went and they have earned a customer for life!
I’ve used Veterans United three times to purchase a home with my VA Loan and every time the process was flawless and fluent. They are my go to resource for a home purchase with my VA home loan benefit.
Veteran's United has a professionalism that is unmatched. Not only do they specialize in the VA home loan, but they seem to specialize in excellent customer service.
Overall a good experience. All the awesome people I worked with from VU made everything simple, and straightforward, 10/10 recocommend
It's very refreshing to have served my country and finally meet a team of people who made me feel served too.
We are so grateful for the team that was assigned for us. Shane, Adam, Sarah, and Pete really changed our lives for the better. Lost for words on how amazing everyone was
Exceptional service through the entire process. We worked without realtors and it was so smooth. This was our first home purchase and we couldn’t be any more happy. Thank you for guiding us through this process.
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They made the whole process so easy and very streamlined. They were transparent about everything and answered any and all questions we had in a quick fashion. Definitely saved a lot of stress with their help
Well, shoot, I could write for quite a while about all the positives of working with Veterans United. This is our third time working with them, and even more this time, the system they use to take care of their customers served us so well!!! We are getting a little older, and the ease of going through the processes to reach the final destination of closing out our refinance/loan, well, it was so straightforward I just can’t say enough good about their processes and sequencing. Any Veteran or customer using Veterans United will be shocked at how well they just take on the mission, and get their clients to the finish line. I’ve been involved with some pretty sophisticated operations, and their operation is heads above the rest. Then they throw in the courtesy, professionalism, and a bunch of other just warm and kind ‘stuff,’ and you have a company that somehow transports you to a time long ago. A time when personal attention was truly a priority. It seems now, many businesses truly struggle to establish, and maintain these special relationships with their customers. Veterans United has somehow captured this magic of old, if you will. They are simply an amazing bunch of good people, who help people. And I just cannot say enough good about Team VU! Thanks guys!
Very truly,
Robert and Diane Bradley
