Great team. Really made the whole process easier. I would recommend any veteran go through veterans united.
it made the loan process easy and it was very easy to work with them
The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.
Chase and his team got me to the finish line on time and on budget!
Levi and the team are awesome to work with made all this process so easy and explained everything 100% will recommend 👍 .
First home purchase!!!
The whole process went smooth thx sooo much 4 yo service God bless yall 🙏 🙌 👏 ❤️
The team at Veterans United were always on top of things and made sure that I was as well.
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Excellent experience! We had our offer in and closed in under 30 days! Chace will go out of his way to help get things rolling fast while making sure you understand everything. Highly recommend! Thanks again.
Nothing went right. I felt that I was an employee . Always a crisis
Long list of to dos .
Most items could of been done without
My panic requests. I have had previous VA loans but never a hassle like this. I swear they did not want this loan to go through
Response from Veterans United
Hi Rodney,
I’m really sorry to hear that your loan process felt this way. From what you shared, it sounds overwhelming and frustrating, especially compared to your past VA loan experiences. That’s not the kind of journey we want for our borrowers, and I hate that it left you feeling like your loan didn’t matter.
My advocates would like the chance to talk with you directly and hear more about what happened. If you’re open to it, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. CST, and if you contact us outside those hours, we typically respond the next business day.
