Crystaline and her crew were very professional and courteous and knowledgeable there willingness to help and keep me informed from beginning until we get the keys, awesome great experience with all of them thank you so much and God bless you all!!
Never in my life have I been so shuffled from agent to agent, failures to return calls and constantly resending documents to different places. This made us feel as if we were getting nowhere and that we might not get the home as desired. We were on pins and needles up until the last day. Not a smooth transaction at all.
The upload process was no very smooth. However, the team is fantastic.
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Devin was very easy to communicate with and was always just a phone call away. I could not be more happy with Devin and his team. Way to go guys.
My experience with Veterans United, and in particular with Jeff Magsamen and his team, has been phenomenal. They are incredibly knowledgeable, responsive, respectful, and they have unequivocally earned my trust and respect. Based on my experience over the last several years (which includes a VA loan, a VA loan refinance at a lower rate, and I don't know how many questions in between), I can't image doing business with anyone else, and I hope I never have to.
What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.
With veterans united the process seamless with the to-do list. Working with Kelsey would recommend 10/10, with her very fast communications and leading to the right direction.
Honestly underwriting is stressful with anyone but they made it easy and were on top of it! I also really enjoyed the house warming gift I received in the mail based off of a short conversation I had with one of the staff early on in the process. So cool!!! I was not expecting it!! I overall felt like I was getting taken care of the whole way till closing. Great people over there.
Rob and team made the entire process easy for me. I know they were working hard behind the scenes to make my experience amazing. If I could give the team an 11 I would. Communication was great, I always knew what was going on all the way to closing. Highly recommend Veterans United.
Glenn & his team at veterans united were helpful, knowledgeable, & great to work with!
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Joel worked very hard to get us a loan that worked for our needs. Interest rates are not ideal right now, but he helped us find a product that worked for us and decreased our monthly mortgage payment. Thanks Joel and VU!
Great communication from the team through the entire process! Also liked the convenience of getting the documents submitted through the app. Thank you!
Very good service! Outstanding actually!
Excellent service with professionalism and great respect for veterans! Highly Recommended!
First off, Andrew Beckett was the star of the show. He was the most honest, upfront, and just genuinely cool guy. He answered every question and responded almost instantly every time I reached out, even when he was on vacation! Veterans United and the team they gave was top tier and my wife and I will definitely use them again!
Sheldon, Sarah, and the whole VetsU Team were simply amazing to work with from jump. Patient, Professional, and made me feel part of a true Partnership throughout the entire experience. A team member was never further than a text away.My questions were answered promptly, when I was confused, concerned, or irritated, they provided a safe, judgement-free space to vent pent up anxiety. Never once was I made to feel less for availing myself this space.
Thank you all!


