Sam Sibajene was my go to member at Veterans United. The whole staff that assisted here at Veterans United was amazing. No matter the slight bumps in the road, that was out of their control, we all maintained contact and got what we needed. I have had so many issues with getting approval from other places and Sam was there to explain everything thoroughly. I appreciated his confidence and commitment in addition to his friendliness and courtesy. Absolute stud for this company. Thank you Sam and all staff at Veterans United.
First time home buyer and these folks made it totally painless.
Everyone was especially kind on the team. They helped me through the whole process.
We both love our new home thanks to all of my vu friends that helped us both out thank you all again.
The team was absolutely phenomenal! Jennifer I could not do this without you. Truly from the bottom of my heart thank you
Everything on the vu side was easy and straightforward. My case was delayed significantly because of issues with the seller and it was a short sale. Vu held on and helped as much as they could.
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My loan officer Laura Wilson was amazing. She responded to emails quickly and was very helpful
we enjoyed working with everyone thank you for everything.
Timothy was absolutely incredible throughout this entire process. They made me feel very safe and secure throughout my very first home purchase!
Heidi and Greg were great to work with, start to finish.
Seth and Becca were thorough and professional, working in a timely manner and with efficiency.
Matt was awesome truly passionate and focused on helping veterans reach their dreams.
Everything went well from beginning to the end, as they made a way for tme to secure my new home from one state to another. They made it easy, and always had my best interest in mind.
I am still displeased with the information I received concerning interest rates and believe I was made to pay a higher rate then I should have. The I am your military buddy and I am here to help you through all this became lip service as soon as I realized you didn't fix my rate when I started on the path to purchase. Considering the increase It cost me over 33000 dollars over the course of my loan. I would never recommend someone I cannot trust...
You all provide excellent services. Very professional and friendly and helpful. Thanks a million
Thank you to Aaron and my whole team with Veterans United for such an easy loan process!
Blake was present thru every step of the house buying process.
Response from Veterans United
Hi Linda,
I appreciate you taking the time to share your feedback. I'm glad to hear Blake was there to support you throughout the homebuying process, but I noticed your rating suggests there may have been parts of your experience that fell short of expectations. I'd welcome the opportunity to learn more about your concerns. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Y'all are awesome thanks 🙏
Sam and his team jumped through hoops to help my family have a fresh new start at my new location
