I recently had the pleasure of working with Jessica Pratt and her incredible team at Veterans United Home Mortgage, and I cannot express enough how positive my experience was. From the very beginning, Jessica was professional, knowledgeable, and genuinely caring about my home financing needs.She took the time to explain each step of the process, ensuring that I felt comfortable and informed. Her team's dedication to providing exceptional service was evident throughout our interactions. They were always available to answer my questions, no matter how small, and their responsiveness made me feel like a valued client.What stood out the most was their commitment to helping veterans and their families. Jessica and her team truly understand the unique challenges faced by veterans when it comes to securing a home loan, and they go above and beyond to provide tailored solutions that meet those needs.Thanks to Jessica Pratt and her phenomenal team, I successfully secured a mortgage and am now a proud homeowner. I highly recommend Veterans United Home Mortgage to anyone looking for compassionate and expert guidance in their home financing journey. Thank you, Jessica, for making this experience so positive and memorable!
Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.
i would also like to mention Desirae Murray. She was with me through the whole process providing constant updates to what was going on with the home process. Desi made sure that the things i was worried about were answered or even better they got resolved. She is extremely polite and personable which made cinversing with her that much easier. If I ever buy another home i hope that she is apart of that team.
Overall, the experience with Veterans United was good. There were times when we would not receive information in our portal until past 5pm est. and they would request things that we were only able to get during regular business hours so this would end up postponing the process. I would recommend having someone thoroughly explain the process through Veterans United and notify you of all the different people you will work with and their roles. In the beginning we were working with someone and they did not communicate any helpful information about the process.
I would recommend veterans united they made the process easy when i thought i didn’t have a chance owning a home
Without the help of your crew, I cannot see how we’ve been able to complete the purchase of our new home.
Every memory that we dealt with was friendly and helpful, making sure that we met our goals each step and away
Thank you to everyone
From the start, Derek took the time to explain my options, walked us through every detail of the process, and made sure I felt comfortable with each decision. His professionalism, knowledge, and attention to detail were outstanding. He was readily available to answer my questions, keeping me informed every step of the way, His responsiveness was incredible—he promptly answered all of my questions and proactively kept me updated.
My overall experience was amazing, I had the BEST team. Nick and Paul were my go to, and they made my dream of becoming a homeowner a reality!Nick Vance was AMAZING, he helped me through every step of the way. From the moment I decided to start looking for a home until it was over. He was very great with communicating and assuring that I was able to understand every part of the process.Paul DiCicco was the BEST, he was very patient and showed a lot of understanding and empathy during my search for my home. I came into this process not knowing exactly what I wanted or where to start. He guided me and was ALWAYS available to help me with questions, and he was always available to schedule home viewings. Some may say “well that’s his job” and it is. But Paul was a huge part of my home buying process and he was there for me each and every step of the way. With out him, this could have been a stressful and overwhelming experience. But it wasn’t, he communicated with me even when I was not sure what to ask. He made sure we found what I was looking for and he was available to assist me while he worked around my hectic work schedule. This was an amazing experience. Prior to meeting him, I had 2 real estate agents and they made me feel that this wouldn’t be possible because I didn’t have a huge savings when I started my process, one of the previous agents refused to show me homes until I had a certain amount of money in my account. With Paul, we worked together for 6 days on that 6th day we found my forever home. I’m very grateful to have such amazing person to help me with this process. He was honest, and made me aware of what I needed before taking the next steps. Paul is the man to go to if you want someone that gets things done and that will guide you the whole way through!
Everyone was amazing! From start to finish if I had questions or concerns, they were quickly answered and addressed. Thank you all for this wonderful experience and helping me become a homeowner.
I appreciate the team at veterans united to assist me in getting the home of my dreams! I look forward to more endeavors hopefully with the same if not alike team. Thank you again.
My loan team worked very hard to get me closed
Nate was very responsive to all our messages throughout this process. Nate and Landon walked us through buying our second home. He was patient and best guided us in getting the best rate and loan terms. Our second time using VU due to outstanding customer service! We will be back! Thanks to the VU team.
This was the fifth and final mortgage company that we’ve dealt with over our lifetimes. No other mortgage company came close to Veteran’s United for securing a mortgage. Our mortgage team was Kelly Herigon and Thomas Peters. We can’t say enough good things about them. They were an outstanding team to work with! Thank you for all the support you gave us and for getting us to the closing table within the time frame you promised. Sincerely, Thomas & Brenda Grose
Biggest thing is, if you guys know I'm active duty to ask for all those documents right away. Here ans there you would ask for them through out. Just ask right away makes life easier
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I can’t say enough great things about Zach Harrison, loan officer at United Veterans Home Loans! From start to finish, he went above and beyond to ensure our home-buying process was smooth and stress-free. His dedication, expertise, and responsiveness made all the difference, and we truly felt supported every step of the way. If you’re looking for someone who genuinely cares and will work tirelessly to get the job done, Zach and the United Veterans Home Loans team are the ones to call!
Veterans United was there for us in quite frankly uncertain times for my family and I. The process can be a bit stressful at times but they the home buying process easy.
These guys worked hard to get me through the loan process and I am very thankful to them.
I would recommend Veterans United to every single Veteran!
The best part of my home buying experience by Vetrans united, Destiny, Zach and Halie! They helped me throughout the whole process and guided me in the right direction. When I was stressed, they were all there and took the time to listen. Thank you all!
