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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,140 reviews
534 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,140 Army service member reviews from Nevada

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5 out of 5 Stars

My team at VU was outstanding. They kept me up to date through the entire process and we're always willing to answer my questions. I will definitely be recommending them!!

headshot image of David Kirby

Loan Officer: David Kirby

NMLS# 2506414

5 out of 5 Stars

They know the type of people they are dealing with. So when emotions get the better of a veteran, they know how to calm the situation and succeed.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

The entire Veterans United team I worked with was very professional, knowledgeable, and friendly! Their expertise and helpful guidance made the entire process stress-free.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

The Veterans United team (Mirza, Josh, and Clark) made my refinance experience seamless from start to finish. Their prompt communication, professionalism, and clear guidance made every step of the process easy. Thanks to their exceptional support, we closed in 30 days or less!I highly recommend Veterans United and would not hesitate to use them again. Thank you for making the process such a positive experience!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

AMAZING EXPERIENCE!!!

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Photo submission from Jeffrey B.

Louisiana will always be "home" but I believe I have surely found my place in the world, thanks in LARGE part to the stellar efforts of my Veterans United loan team. Yes, I AM a Proud Veteran Homeowner!

headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars

Working with Jordan and his team was an effortless experience from start to finish during our financing process. They responded to our questions with remarkable speed! Every step of the way, from obtaining our preapproval letter to the final closing, was thoroughly explained. The VU portal turned out to be an invaluable resource for us borrowers, as well; it was user-friendly and contained all the necessary information, from finding homeowner's insurance to details about moving services. Every member of Jordan's team was eager to help. We were pleasantly surprised to discover that we received a $200 reduction in our mortgage payment from the original quote, thanks to Jordan's skillful use of our excess seller’s credit to secure a better rate. My wife and I were truly impressed by their dedication throughout the entire process until we received our keys. Keep up the great work, VU! It's fantastic to see you hiring people who genuinely care about veterans. And to Jordan and his team, your exceptional efforts are greatly appreciated!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Tim Alvis is great to work with as well as tje rest of the team. This is my 2nd home I have purchased with Tim.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

Austin Rapp and his team are extremely professional, knowledgeable, and easy to work with. Austin demonstrated high levels of professionalism, clear communication, and dedication. I would gladly recommend Veterans United to my family and friends.
Thanks for making my first home-buying experience better!

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

I would be very happy to recommend Veterans United to any and everyone. Veterans United were very patient and would go above and beyond in helping you fulfill your dream of becoming a home owner.
I am truly grateful to Veterans United in helping me make my lifelong dream come true.
THANK YOU.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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5 out of 5 Stars
headshot image of Dan Davis

Loan Officer Team Lead: Dan Davis

NMLS# 59622

5 out of 5 Stars

Lance was amazing through this experience. He kept me informed and answered every email and text and call. He kept my spirits up when I was ready to give up. Thank you for helping me purchase our last home.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

The whole process was very easy and i am very happy

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Clyde F.

I would like to leave a 10 star outstanding review for my transaction coordinator
Mr. Jon Ouk , If Mr. Steifferman was the conductor , I would say Mr. Ouk was the engine.
Mr.Ouk made sure that we stayed on track, the same page , again if you felt overwhelmed or not quite sure about something Mr. Ouk would let you know to reach out because we all had a common goal as a team. I really appreciated Mr. Ouk guidance as well during this process. There is a reason this company is called Veterans United , they have a Vets back. Thank you again Veterans United

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Outstanding job keep it up

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

I was very grateful that I got these loan officers. Via willing to bed backwards to help you get your house. I was very grateful that I was able to have their help and getting my dream house. I look forward when I get my second house to use them again.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

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5 out of 5 Stars

Joel and Chris were absolutely amazing and I could not say enough about the experience!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

They were great! Helped me get my credit in good standing, got me pre-qualified, walked me step by step through my complete purchase of my 1sr home! Thank you to my Veterans United Team!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

I changed locations during the process, opposite coast of the country, and the handover process and restart was seamless.

headshot image of Victoria Elliot

Loan Officer: Victoria Elliot

NMLS# 2030084

4.5 out of 5 Stars

Very easy to deal with friendly helpful in every step of the way in your home buying.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Photo submission from Fatema J.

Stephanie Pantaleo and Rachel Bruce were very prompt and patient with me from the beginning through the end of the loan approval and closing escrow process. They made everything easy to understand and uploading the documents to the VU website with your account was unbelievably fast and easy as well secure! I would recommend VU to all homebuyers!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

Exceptional and Professional service. Process was easy and stress free.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Positive experience.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

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