We chose David Christian and his team as our Loan agent. David's experience and deep understanding of the market was invaluable. We felt very well taken care and in good hands. David's loan skills were top-notch and he was able to assist us in securing our dream home for a fantastic price. David and his team were always available and went the extra mile to make sure we were comfortable throughout the process. They provided exceptional service, were quick to answer our calls, and David and his team were incredibly responsive to our queries. David's team turned what could have been a stressful process into an enjoyable experience.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
They were fast and completely reliable
I've never purchased a home before and didn't know where to start or what to do. Josh and his team explained everything in detail and terms that I understood and encouraged communication for any matter or concerns I had. Every to do item on their app was easily uploaded and extremely user friendly - I literally purchased a home using my phone!!! What I thought was going to be a slow drawn out process, actually turned out to be rather quick. Also the team members that provided home insurance AND the move coordinator who helps with utilities are awesome too. These people don't mess around about getting you into a home. 10 out of 10 highly recommend Vterans United!!!
Thank You ALL for a great life changing experience.
Christopher Mullins
Very professional. Always answered all questions and took time to contact back. Highly satisfied with all aspect of the process. Scott and the team made the process so smooth and felt like a familiar process. I would give 20 stars if I could.
Alex was awesome 👏
Veterans United was great to work with!
You all did an amazing job helping me buy a home.and I ask God to bless each of you for your help.you are all loved and appreciated.
Highly recommend! Unbelievable how smooth and quickly everything was accomplished with unbeatable customer service.
I felt my loan processor made me chase items that they could have done.That's what I'm paying for.
The entire professionalism of all the team was exceptional. Although, we encountered some rough spots it held together and made the closing as expected. My sincere appreciation to all.
The entire group of people who helped me get into my little dream home were unbelievably helpful, caring, and knowledgeable. I am very grateful for everything they did for me, and I absolutely recommend them based off of my experience. Thank you!
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The professionalism, attention to detail, personal awareness for the client all contributed in my confidence in the stressful process of moving to closing. A honest pleasure working with the whole team.
The whole process has been amazing.
