Matt and his team were amazing during our home loan process. They kept us updated and worked with us every step through the process. Even when our well water test was 2 days over and we had to get a new one they understood the frustration we had but at least we were able to get the new test completed and rather quickly. Thank you to Matt and everyone that helped us along the way. DOL
The end result was worth the effort with a significant savings in monthly mortgage payment, but holy smokes was this a painful underwriting process. Being a realtor and real estate investor for most of my adult life, I have been through many, many (think- hundreds) mortgage underwriting processes. This was absolutely grueling. That said, the people are wonderful to work with, very helpful and the platform for document sharing / uploading and tracking progress is very intuitive.
Thanks to all you professionals. It's great what you do for veterans and you made it easy.
Brice helped my family and I for a second time within a year. Both times were a great experience, thank you Brice.
Kris Carmichael and his team have been so helpful and supportive and made purchasing and refinancing our home into a super easy experience. Thank you so much!
We love Veterans United. They have a variety of tools and they are great at responding to requests or questions.
Fast and responsive. Reached out to me first, got the ball rolling, when problems happened they were clear with what happened. Everything went smoothly.
The problems we had all came from the underwriting department. There was always one more last minute request for documentation, and it was almost always something they should have known days ago that they were going to need and shouldn't have waited until the last minute to request it from us, which led to weeks of delays in closing.
She is an absolute legend. Patient kind and caring every step of the way!
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The team worked hard to get our loan ready for us. There were some difficulties and they worked right through them for us! Thanks!!
We were made to feel like the important client at all times. Thanks Veterans United Home Loans!!
