Extremely friendly even when I was not.
Adam and his team, including the underwriter, were excellent. They persisted through many obstacles, giving great guidance and advice on how to navigate a uniquely complex purchase, and were able to bring it all the way to closing.
Difficult process
Response from Veterans United
Hi Julian,
I’m sorry to hear the process felt so difficult. That’s not the experience we want for anyone, and I understand how frustrating that can be.
If you’re open to it, I’d appreciate the chance to learn more and help however I can. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I was expecting a better rate.
They was patient and worked to help at anytime, especially with the documents on computer.
Incredibly seamless, straight forward and flawless expedited thanks to Justin!!!
Always a pleasure to work with Blake and his entire team. They are great at their jobs.
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very simple and being a very busy person I appreciated the in person signatures being done at my home.
Derek and Ashley were phenomenal throughout the entire process. They kept me informed and answered any questions I had along the way. We will definitely utilize Veterans United again in the future.
Absolutely phenomenal service
