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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,156

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 5,012 Army service member reviews from Michigan

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5 out of 5 Stars
Would Recommend
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend

These folks are fantastic!!!

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend

I went from a renter into a homeowners mindset during the process of it all. That I APPRECIATE the most. Changed my entire outlook and got back on track with a more productive mindset. Thank you!

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Would Recommend
Photo submission from Ronald N.

The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

3 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars
Would Recommend

The whole crew of Blake Thompson’s at veterans United that helped me and my wife. We’re all very knowledgeable and very helpful. I would recommend them to anyone. once again, thanks for everything and have a blessed day.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

My whole team was absolutely helpful and very professional at what they do. I had a little hiccup but it got all straightened out.
I couldn’t thank them enough for the lovely box of goodies they sent me. It was like they knew me forever. Even my cats got a gift in the box!! Awesome!! I love the housewives franchise too!!!
You guys are awesome and I’m glad to have the opportunity to work with you all.
You’re all blessing in disguise!!
Great full,
Margaret Gasco

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend

We had a wonderful experience working with our team! Joel, Austin and Kole helped us from start to finish. always checking in and answering any questions we may have had or guiding us along the way.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

These people in every step of the process made it so easy I would recommend them to any veteran looking to buy a house. Thank you so much for all your help!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
Photo submission from Donald T.

Happy in Up North Michigan. Thank you, Veterans United!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United to any veteran considering the use of their VA loan benefits. My engagement with them spanned over 18 months—a period in which they demonstrated a consistent, values-driven approach aligned with several key Lominger competencies.From the outset, the team displayed Customer Focus and Interpersonal Savvy, staying in touch with me every few months—not to push, but to check in with empathy and patience. Their respectful outreach reflected emotional intelligence and an understanding of the veteran mindset. It was clear they weren’t chasing a transaction, but building a relationship.Emily’s Organizational Agility and Priority Setting were clear strengths. She ensured the right steps were executed at the right time, avoiding unnecessary delays.In summary, Veterans United doesn’t just provide a service—they deliver a veteran-centric experience anchored in trust, professionalism, and competency. If you’re a veteran exploring your options, I encourage you to engage with them. You’ll be in capable hands.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend

They were ALL just wonderful! It didn’t matter what questions I had or if I had trouble sending information they needed….they were very understanding and kind helping this 71 year old Vietnam Veterans widow get the home she wanted. Candy McGowen, Landon Franklin, & Natalie Kite were THE BEST!

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

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5 out of 5 Stars
Would Recommend
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

Great team 100 stars not 10

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
Photo submission from Jamillah L.

No Ordinary Experience.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

If you need help in answering a question and you don't want to wait thru the weekend these are the people to go with. Plus they make you feel like family they will go that extra yard for you. Best experience I have had in buying a home. Keith.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

The team was amazing Chris took excellent care of me walking me through each step

headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

We had a very good overall experience!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

More Reviews

See all 428,156 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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