there was a lack of communication with any of my team
Response from Veterans United
Hi Elizabeth,
I’m really sorry to hear that communication felt lacking throughout your experience. That’s frustrating, and it’s not the level of support we want anyone to feel while going through the loan process.
If you’re open to it, our Client Advocate team would like to learn more and help however we can. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
Being a surviving spouse of a veteran
My experience went very well After Mr Dorian Henderson took over my file of becoming a homeowner !
Bennet was amazing. He was there every step of the way even though it took us a couple houses to finally find our one!
The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!
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I have already recommended you to other people. Service was outstanding kept informed through the entire process. Great job.
I would let him know we bought three homes through veterans United and we’ve been very very very happy with the service we got we couldn’t have gotten better service anywhere else I don’t believe
Happy in Up North Michigan. Thank you, Veterans United!
Overall a very good experience. Would recommend to any veteran looking to finance a home. A+
Yes, I would recommend VU Ryan was great to work with.
From start to finish my loan team was vigilant and knowledgeable. Everything was made convenient and efficient. My loan team made me feel very comfortable and answered any questions I had quickly.
No Ordinary Experience.
Veterans United was a pleasure to work with. They matched my energy and desire to get into a home. The process was easily followed and well communicated. I did the things that were asked and my team did their part. It was a great partnership and Veterans United more than delivered on their promises.
I believe VU gave me the best service possible. I was surprised there were no unpleasant issues. I believe they gave me the best service possible. I definitely would recommend VU to future shoppers.
