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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

458,669

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 700 Army service member refinance loan reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Nick Holman and his team has been very helpful and great

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Tyler is AMAZING! Great guy and very easy to work with. He helped us get into our home and now again with a refinance for even better terms. He’s the guy you need! May God bless him and his family.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend

Trust the process, not the timing. Ross and his team answered every question we had. Even when it appeared nothing was happening they were reassuring in the process.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

They did an outstanding job. Always on top of things. Answered questions quickly and made sure I understood. The process was made super easy

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend

Any time I hear people talk about buying a home, i mention veterans united. Its been very easy every time from the using the app, to communication with the team throughout the entire process.

headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
Would Recommend

Very informative and communication was excellent. They answered any question we had and advice was given when asked. Overall great experience both this time and the last time we used them as well.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

GREAT COMMUNICATION WITH EVAN AND HIS TEAM

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Marty was always fast to reply back and have answers to any question I had.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

4.5 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend

Absolutely awesome job, set me up perfectly! I couldn’t thank each and every member who helped enough!

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

Can’t ask for a smoother process.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars
Would Recommend

had a great experience with Veterans United. They are incredibly responsive and on top of everything from start to finish. If you need updates, reminders, or next steps, they will absolutely stay on you — but in the nicest, most supportive way possible. 😅Their team makes sure nothing slips through the cracks, and you always know exactly what’s going on in the process. If you want a lender that communicates consistently, follows up relentlessly (in a good way), and genuinely keeps your loan moving forward, they’re it.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

3.5 out of 5 Stars
Would Recommend

Still need you all to give me back January's 1600 dollar house payment you were not supposed to take out. It's been over thirty days

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Maggie Schuh has been wonderful to work with and thanks to her, I would recommend Veterans United to everyone.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

4 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

It was super simple refinancing our home, way more than I had expected.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

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5 out of 5 Stars
Would Recommend

VU takes the time to understand a veteran’s needs and provide the right product at a fair price. The team is professional, honest, and courteous. They have earned my business!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

4.5 out of 5 Stars
Would Recommend

The process was very smooth. The team that assisted me was very patient with us as we were in no huge rush to get the refinance complete. Closing costs actually came back cheaper than originally thought. We got an excellent interest rate with no points. My Team was very responsive to questions and helped make the process a very pleasant one overall.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

This is my 3rd time working with VU and hands down still the best company I have worked with. It is nice that they understand VA loans and I don’t have to explain things to them like I did with other companies.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

More Reviews

See all 458,669 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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