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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,096

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 4,212 Army service member home purchase loan reviews from Kentucky

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4.5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Always helpful and professional.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

From the very first phone call through to closing, Andrew and his entire team were exceptional. I truly couldn’t have asked for a better home-buying experience. Their professionalism, clear communication, and commitment to making the process seamless made everything feel easy—and even enjoyable. I found myself sharing with friends just how smooth and stress-free the entire journey was. At no point did I feel uncertain or uninformed. If I ever find myself purchasing another home, I sincerely hope Andrew and his team will still be available. Please extend our heartfelt thanks from both my wife and me.

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
Would Recommend
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
Photo submission from Nathan H.

If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Veterans United was flawless with their process. They guide you step by step and explain how the loan process works from being pre-approved to the closing table.

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

Very professional during the complete process.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Jimmy, Sarah, and Maja were great to work with. They are always available to answer any questions. They really made my first home buying experience very easy. Thanks and again.

headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend

Your team is detailed oriented and very helpful. Thank you so much for all your help! Amazing job!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Always listening, answered all my questions, if they were busy, they would always call back . They were 👌 awesome.

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

4.5 out of 5 Stars
Would Recommend
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

3.5 out of 5 Stars
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4.5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
Photo submission from Wanda C.

Wish I had known about Veterans United before now but will continue to spread the word of how easy you make the process of buying a new home.The website is wonderful! So easy! And completely less stressful than buying a house years ago.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

4 out of 5 Stars
Would Recommend

From the start I believe there should be a prebuilt checklist on everything you need for the property/home you are purchasing. 1 prebuilt for if it is a house and 1 prebuilt for a manufactured home, and 1 prebuilt checklist for a property you are buying that you plan on building a house on. The constant asking of certain items back to back to back is a hinderance on the buyer or seller, in our situation the seller lives 6hrs away from the property so thankfully she was ok with us being there to get things done for her so she wasn't making multiple trips as everything wasn't asked for up front so she had no idea what was expected of her or us throughout the process. We were also asked multiple times for items that had already been uploaded or sent through an email. For instance, a copy of the insurance policy with the effective date of closing which had already been sent or the loan team emailing the wrong insurance company for policies and we weren't even using that insurance agent. I get that you all work with multiple people, but something as simple as making notes on the account you are working on goes a long way. My process with the first loan was much smoother than it was for this one.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

The team made my purchase as easy and stress free as possible.

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Would Recommend

Wes and Amanda along with the rest of the team made this experience a breeze. Quick to respond to any questions I had. For a first time buyer, it was way easier then expected. Would definitely refer them to family and friends!

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

4.5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

More Reviews

See all 436,096 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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