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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

467,364

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 912 Army service member home purchase loan reviews from Hawaii

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5 out of 5 Stars
Would Recommend
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend

Jen was the most helpful and honest person when if it came time to my loan process

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
Would Recommend
headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Amazing ! Loved Jaime. She is a breath of fresh air and makes it possible.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Would Recommend

WeiWei was outstanding. She was always available when needed!

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

Fantastic experience all the way through! No matter the hurdles everyone got it done! Can’t say thank you enough!

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Kennedy Kugle is the most proactive and helpful loan officer I’ve worked with in 27 years of military service.
-COL US Army

headshot image of Kennedy Kugle

Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend

Wei Wei was great. She helped me with my loan in Hawaii from afar (east coast) and was available anytime I had questions. The process was made as effortless as possible and I couldn’t be happier with my experience!

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
Would Recommend

Wei wei and Lisa helped us with more then needed and were always available for us

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

Jen was exceptionally communicative, patient, and supportive during our first homebuying experience. It could have been so much more stressful, but she took the time to explain everything to us and never seemed inconvenienced by it. I truly felt like she had our family’s best interest at heart and that’s so rare in business today. She gave a great recommendation for a realtor, who was also exceptional. Couldn’t have asked for a better experience, honestly.

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
Would Recommend
headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
Would Recommend
headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Veterans United made the homebuying process feel surprisingly smooth. Their team guided me through each step with clarity and patience, and I always felt like I had someone in my corner. What could have been overwhelming ended up being straightforward thanks to their support.

headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend
headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
Would Recommend

Jen did an outstanding job helping me to get a home. I’m so grateful. Thank you Jen H.

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
Would Recommend

We had an outstanding experience working with Kennedy Kugle on our VA home loan. He was very extremely knowledgeable about VA guidelines and helped us understand the entire process clearly. Communication was prompt and professional, and he was always available to answer questions and guide us through each step.His support and guidance made a potentially stressful process smooth and manageable. We truly appreciated his patience and expertise, and we would highly recommend Kennedy to anyone using a VA loan, and we will def go back to VA loan united.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend

Brad was excellent. Very knowledgeable. And went above and beyond to ensure all our needs were met.

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
Would Recommend

I am very pleased with how easy the process was, and how quickly everything moved, in the short time we had available to get our home!

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Would Recommend

My overall experience with Veterans United has been an absolute professional pleasure.
My loan Officer and his team created in environment of knowledge and caring that helped me understand every aspect of the loan process. They are very clear in there explanation of what was needed from me. I would highly recommend Veterans United.

headshot image of Spencer Garcia

Senior Loan Officer: Spencer Garcia

NMLS# 2407127

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5 out of 5 Stars
Would Recommend
headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

A special thanks to WeiWei Doseo and the team at Veterans United. I was ignored by two other mortgage lenders and WeiWei promised me to never ignore me and get this process complete. It’s March 1, 2026 and I am now a proud homeowner. Thanks

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend
headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
Would Recommend

The Veterans United Team headed up by Ryan Ashburn has been a life saver for my family and I. They have followed us through the entire process from start to finish. Ryan began before we sold our house in California and helped us through our move here to Hawaii. He suggested realtors and other agencies through our move. After finding a home here in Hawaii he was with us the entire way through the loan process. He assisted us with the Hawaii Disabled Veterans Home tax exemption process and he remains a close friend.

headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
Would Recommend

Very professional and great at following up on actions needed, while military is deployed.

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Dilligent, hard working and communicative staff.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend

Can’t thank my home buying team enough for all the work they put in to make this an easy process. Moving from Germany to Hawaii was one of the hardest things I’ve ever done but buying a new home while traveling was honestly the easiest part. A huge shout out to Ryan for making sure I understood all the financials and keeping costs at a minimum. Couldn’t be happier with how everything worked out!

headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
Would Recommend
headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

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