Easy to work with answered all my questions
Underwriting asked for information they had repeatedly.
Response from Veterans United
Hey Evan,
I’m sorry for the frustration. I know it’s stressful to be asked for the same information multiple times during the loan process. I appreciate you sharing this feedback, and I’d like the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
They are very good and informative on handling the process. Always updating me and quick to reply with any issues I came across. I would recommend Ryan and his team 10 out of 10 I am happy very thankful for them. They make the process simple and smooth always willing to lend a hand.
Casey was beyond awesome, there’s not enough I can say about how helpful he was for me and my wife, he made the process smooth, I just want to thank Casey again from me and my wife.
The team could have waited things out but for my sake they dmfound a way to close faster. Amazing work.
Very smooth process. Love the app, made reviewing things and to-do list very easy.
John and the Veteran United home loan team made the refinancing so easy. It was great to work with them again.
My loan team is always friendly and answers any questions I have quickly and in a clear way that I understand.
Working with Greg and Britney is a low stress process. Everything was on time and moved along perfectly. I would recommend strongly.
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Very professional team made a transition none stressful
The team at Veteran's United are an amazing group of professionals that know how to take care of their clients. Excellent customer service! I HIGHLY recommend this group of professionals.
I have never had a easier loan process.
Taylor and Jennifer were wonderful. Very satisfied with my home refinancing. There was a few delays from others that we had no control of.
The process went smoothly and I was kept informed. All areas were explained in detail in turns I under stood.
