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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,821

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 2,378 Air Force service member home purchase loan reviews from Ohio

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4.5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

Got me the best rate and was able to close within two weeks!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
Would Recommend

Veterans United (VU) did fantastic with making this process as stressful as possible-free as possible! The app was easy to use and offered info and videos to help new buyers understand the processes.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

I had an amazing experience with Veterans United. From start to finish, they were there every step of the way, guiding me through the home-buying process and answering every question I had. As a veteran, it meant so much to work with a team that truly understands and supports military families.There were times I felt overwhelmed, but my loan team was always patient, reassuring, and ready to help. They made a complex process feel manageable and made sure I felt confident in every decision. Thanks to their dedication, I’m now a proud homeowner, and I couldn’t be more grateful.I highly recommend Veterans United to any veteran or service member looking to buy a home — their professionalism, compassion, and expertise are unmatched.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

My team did great! They helped me every step of the way and were fast to get back to me and keep me updated. Would highly recommend!

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

4 out of 5 Stars
Would Recommend

The amount of paperwork verification for the underwriter was a bit much. I have the $ in my accounts, but they wanted to see it in a certain way which was a pain to deal with!! I understand they are covering their interest on this, but was a seemingly constant bother!

headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
Would Recommend

Everyone was friendly, polite and very professional. Any questions were clearly answered and the whole process was explained in detail. Highly recommended.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
Would Recommend

The easiest home buying lender experience I have ever had. Thank you!

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
Would Recommend
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend

Brad and his team were phenomenal throughout the entire process, I highly recommend working with them and appreciate all their help!

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
Would Recommend
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

4.5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

The team I worked with at Veterans United made everything super easy. From helping build my credit to be able to utilize my VA loan and then working with them to get into a home. They were always super friendly and helpful. Highly recommend them to anyone. Made this whole dream come true so easy.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

They everyone was patient and very kind to me, I truly appreciated how everything was explained to me, Nick Hollman was especially helpful and was available during the whole process.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

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5 out of 5 Stars
Would Recommend

Professional and informative. Very helpful

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Would Recommend
Photo submission from Danielle C.

Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

3.5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Great team, great people!

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

More Reviews

See all 442,821 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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