The veteran united team was awesome to work with!
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
From the very first phone conversation to moving in to our new home about 35-40 days later, this team did an amazing job of calming all of my concerns and comforting me with their confidence of knowing the process.The entire team: Aaron, Patrick, Kurt, and Amy, were all on the ball! They were quick to answer my calls and texts. They always took the time to explain things more than once and they also had genuine care for us as a family.So happy to have them ALL on our side! The whole process was a breeze and they were wonderful!!
My wife and I are very pleased with the attention and services given to us while looking for our home. The staff is very knowledgeable, courteous and responsive to our questions and concerns. Very happy with Veterans United .
But I would tell them they have to have alot of patience
Response from Veterans United
Hi Christina,
Thanks for your feedback. I'm sorry the process felt like it took so much patience. I'd like to learn more about your experience and see how we can improve. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Everything worked out for the best the entire team was good thanks Ricky Ray Frazier 🙏
Mike Mange and his team are AAAA++++, they are the best of the best.
Through the many hiccups the VU team strove to make the process as painless as possible.
I love how easy and streamline everything is with them. This is our 2nd time working with Veterans United and we're even more pleased this time then last time. Sam, Brendan, and Mandy all did a great job!
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Communication was great. I had veterans united team members frequently reach out to see if I had any questions or to inform me of all services that were available through Veterans united
I can only say my recommendation for your company is the very highest. All of your people that dealt with me were outstanding. Your Internet website is very user-friendly. I liked it very much. The concierge Function was new to me and so very helpful. Great idea. The loan coordination was very user-friendly and greatly helped keep the process going in the right direction at all times. It was a team effort and I have only positive things to say about each member of the team. They did a great job.
