Worked with me when Sofi pulled the rug out by pre approved but then put a date requirement after I placed several offers
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
Felt like they were interesting in knowing and understanding us as individuals. Great customer service and excellent communication. Not too much and not too little.
We purchased a beautiful condo. It's perfect for a vet with a disability. For over 30 years the VA hadn't approved the building. People told us that the process to get it approved was grueling and long. Realtors indicated a lengthy close would be a difficulty for the sellers. Veterans United worked with the VA to make it smooth and easy. Highly highly recommend!!
This was my third Mortgage through Veterans United Home Loans. Every time has been made so simple and easy for me even while transitioning from Active Duty to retirement, and while purchasing a home after changing jobs and moving to a different state. I will always use and recommend Veterans United Home Loans when purchasing a home with a VA loan.
Aaron was the best! Always responded in a timely manner and connected with me in a way I felt mattered. He knows how to guide you through, highly recommend!
It really was an incredible and seamless experience with lots of communication and answers for any questions that arose. Thank you again for all your hard work!
This the second time that I have utilized Veterans United for my home loans and it was a wonderful experience! Kayla was with me every step of the way and kept me well informed throughout.
Everyone did a great job. Kept us informed often and everything went smooth.
My team was fast to respond and they knew what they were doing
USAA backed out of our loan 3 weeks before closing. Veteran United talked to us and listened to our situation and provided assurance it would all work out and we would still be able to close on time.
The people at Veterans United are Outstanding and know exactly how to make there customer feel and really know how to handle and protect the Veteran when he needs it!!
It works well, I can’t speak for every team but mine was responsive and very helpful and thoughtful. Even working 6 days a week we made it happen. Thanks all!
The whole loan team, especially my loan officer Tyson Smith, was extremely responsive, transparent, and helpful throughout the home buying process. They were also able to get us to close in time (in under a month).
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I cant thank Randy and Zachary and Bae Ellis, for all their help during this process. This was my second house so there were some hurdles I new my wife and I would need to navigate through, but with the help of this team, it was such a enjoyable process. So if i could I would give more than a 10.
Charles was receptive and patient. He was always available to write a pre-approval letter, even during the weekend. Amazing service and professionalism. Thanks. Jason
Mason and Meredith were absolutely amazing to work. Very friendly and professional. Always available to answer my questions and assist me along the way. I will highly recommend them and Veterans United to every Vet I know!!!!!
I would recommend explaining how the bundled plan works and as the buy if they want to apply their bundled benefits towards buying down their interest rate.
