Doug was extremely helpful, his entire team was always reachable with you every step of the way. Doug was knowledgeable, friendly, and right to the point. This is the second time I have used him, I would highly recommend him and his team to anyone.
Bill and his team were absolutely amazing to work with! I will be recommending them to all of my veteran buddies!
Jake provides exceptional service every time we have worked with Veterans United! We have been repeat customers for over 10 years due to Jake’s customer service!
It was a stress-free and plainly stated transaction. I used these guys for my initial purchase and my refinance, and both were a great experience. Veterans United is the go-to company for your home finance needs.
Scott Hutto is amazing! Must keep him around and give him a giant bonus. I’ve used him for 2 Mortgages/Refi’s. I’ll use him again on my next purchase!
I only refinanced to pay off several bills. it's been 2 weeks and they’re still not paid.
Response from Veterans United
Hi Armon,
I’m really sorry you’re dealing with this. Refinancing to pay off bills should bring peace of mind, and I understand how frustrating it is to still see them unpaid two weeks later.
Processing times can vary, but you deserve clear answers. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so I can look into the status with you. Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up the next business day if you contact us outside those hours.
Sincerely,
Claire S., Client Relations Manager
I think Chace Tuck should be promoted to 4 Star General and be in command of all Loan Officers.
He to me was very professional and would say my loan didn't have any 1 drawback.
Vets go to Veterans United for help to achieve your loan,🥳you will be in your best interest.
They will make your life better and I speaking from my HEART.
Go for it VET!!!!!!
Airman 87 years old😊Dwight Williams
Veterans United is easy to work with. Between the staff and technology, they make it easy to stay updated and know the next steps in the process. We have worked with VU several times now and they always go above and beyond to make sure we are comfortable through the entire loan process. They are very helpful and quick to answer questions to make sure we have all the information we need to make informed decisions and also keep us updated on the status of the loan. We would recommend Veterans United to anyone looking for a VA loan.
Just an amazing experience from start to finish. This normally lengthy process was made much easier by the team I worked with. Particularly Charlie, Brandon, and Amanda. Just wonderful customer service throughout.
Veterans United was very proactive and responsive to my requests and questions.
Same great team, same great results! We had everything complete quickly without any issues.
Being a veteran, especially in my senior years, respect, courtesy and admirable effort is still something that is respected and appreciated. Tony and the team responded with expediency and respect with professionalism and consideration.
Ready to see for yourself?
Experience first-hand why 372,644 homeowners give us a perfect score!
Great job. Thanks for all you do.
Everyone in the process was professional, courteous, and friendly. Great company and I'll continue to recommend customer to VU.
my unfiltered review that this team worked very hard to ensure I received the best care possible and refi rate available. Every question that I asked was answered very quickly and they explained the process every step of the way. I have nothing but praise the team and Veterans United - you are really there to take care of Vets.
