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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

461,942

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 352 Air Force service member refinance loan reviews from Illinois

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4 out of 5 Stars
Would Recommend
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
Would Recommend

The folks at Veterans United did an unbelievable job for me. Their communication was clear and they were extremely prompt in responding to any questions I had.Very glad I chose to go with Steve and Anna and the rest of the crew, they made the experience simple, quick, and painless.Highly recommend and will work with them again in the future!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Team was very helpful with our refinancing.

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
Would Recommend

We appreciate your business. Helping us to refinance our home with no problems. Thank you for everything you have done for us.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

I had an outstanding experience refinancing my home into a VA loan with Veterans United Home Loans. Katie and her team were absolutely exceptional throughout the entire process. At every stage, she was right there to explain each step clearly, answer all of my questions, and guide me with patience and professionalism. She consistently took the time to walk me through my options and suggest the best solutions for my situation, making what could have been a stressful process feel smooth and manageable. I truly felt supported from start to finish and couldn’t have asked for a better loan officer to help me through this refinance. Thank you Katie and your team! It was a pleasure. Judy

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Home buying and the loan process is complex and changes regularly. The VU team has it down to a science. And the app is an added convenience.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Alex and Holly did an exceptional job on my Re-fi. They kept me updated on all aspects of my loan, and explained what needed to be explained. Kudos to an awesome team, and for doing and awesome job! Huahh!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

4 out of 5 Stars
Would Recommend

Great customer service!! Very knowledgeable staff!!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

4.5 out of 5 Stars
Would Recommend
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend

The team at Veterans United make it easy to buy or refinance. Highly recommend if you're in the market.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

2 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

4.5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Awesome company. Used them for original purchase and now a refi. Very smooth and fast process. Holly and Jessica were awesome. I highly recommend veterans united...

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

More Reviews

See all 461,942 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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