Dan Hopkins and his team are the best at what they do. Every question we(the wife and I) had they answered. Every problem that arose, they tackled and overcome with a solution. I would highly recommend Veterans United to anyone, especially Dan Hopkins and his team.
I would use Veterans United every time I buy
Awesome experience. As a first time home buyer tye process was incredibly simple and stress free.
Elizabeth and her team lessened the stress of the loan process. The team worked in unison which resulted in a flawless result and so much easier than what I had initially anticipated. Throughout the process, I received nothing but kindness, understanding and support. They went above and beyond my expectations, for which I am truly grateful.
The recommendation for the realtor was spot on. All-in-all everyone was personable, caring and awesome!
I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!
Great Service
I would highly recommend veterans United for any military personnel currently serving, veteran, or retiree that is looking to buy a house. They made the process extremely easy!
Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!
Colin Vaughan and the office Staff are outstanding. I have moved 41 times in my 83 years and never have I been helped so well by any Loan Officer as Mr Vaughan. The tireless hours, double checking, phone calls, shows the Professionalism of Veterans United Office. I highly recommend Mr Vaughan.
The company don't communicate very well with the buyer
Response from Veterans United
Hey Robin,
I’m sorry to hear communication didn’t meet your expectations. You should always feel informed and supported through your loan process, and I regret that wasn’t the case here. I’d like my team to learn more about your experience—please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We are available Monday through Friday, 9 a.m. to 5 p.m. CST.
We first began searching for a home before a military move with unknown dates. The team helped us move quickly on a house that ultimately wasn't meant to be and handled it very smoothly. When we finally received orders and hard dates that required even quicker movement, the team came together again and made it happen on our timeline like true professionals. I was very impressed with the customer service, software applications, and timeliness from start to finish. We will absolutely come back on our next home search!
First time buyer. Hand was held throughout the entire process and not once did they let go. Made buying a breeze and will definitely be purchasing with Veterans United again in the future.
