I couldn't have asked for a better group to put this whole thing together.
From Maureen, Tiffany and every person I spoke to at Veterans United I was impressed by the professionalism and kindness expressed.
A special shout out to Nicolas Morales, who was our Buyers Agent with a Veterans United subsidiaries Realtor who went especially out of his way, prior to, during and even after the sale.
Thanks to all of the Veterans United staff.
Funding was not secured in a timely manner. New neighbors saw me having to meet police on-site before I was able to meet them.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
I have ever had a home loan process go so smoothly and quickly. The entire team was great and was able to be ready to close in under ten days.
Our first loan officer was terrible. So glad to get Josie . She was 👍
Response from Veterans United
I'm sorry your experience got off to a rough start, William, but I'm really glad Josie was able to turn things around for you! I appreciate you sharing your feedback and would welcome the chance to hear more about your initial experience. You can reach my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
This is now my third home purchase with Veterans United, and all three experiences have been guided by the exceptional Taylor Deppe. Simply put, Taylor is the very best at what she does. She has set the bar incredibly high, and I cannot imagine navigating the homebuying process with anyone else.Taylor’s professionalism, dedication, communication, and genuine care for the people she serves are second to none. She and her entire team consistently go above and beyond to make what can be a stressful process feel manageable, organized, and seamless.Veterans United, I hope you recognize just how fortunate you are to have Taylor and the outstanding people who work alongside her. Take care of them. They represent your organization exceptionally well and are the reason customers like me continue coming back.As I begin this next chapter of my life in Navarre, Florida, I want to express my sincere gratitude to Taylor, Lora, and everyone else who helped make this purchase possible. I wish each of you continued success, happiness, and fulfillment, both personally and professionally.My plan is to call this house home for a long time, but life has a way of surprising us. Should another move ever be in my future, I know exactly who my first call will be.Thank you for everything. You have my highest recommendation!
Great team!
I’d use them again.
Well done.
Brandon and his team were great!
Number one, I’m not Chester. You guys have screwed up our lawn so bad.
Michael and Emma helped to speed up the process and get us into our home and we are were struggling, and they made sure that we were taken care of. I cannot say enough kind things about the both of them.
The service was exceptional! Communication was top notch. I have never had such an easy experience.
This is the second time I’ve worked with Katie Smith and her team at Veterans United, and both experiences were wonderful from start to finish. The first loan went so smoothly that I didn’t hesitate to come back, and this time was every bit as good. They were always there when I needed them, quick to answer my calls and questions, and they explained every step in plain, easy-to-understand terms so I never felt lost or overwhelmed. Whenever an issue came up, Katie handled it calmly and made it easy to work through. As a veteran, I truly appreciated the patience, kindness, and respect they showed me along the way. I would gladly recommend Katie Smith and Veterans United to any veteran looking for a home loan, and I wouldn’t go anywhere else. Thank you, Katie, for making it a great experience not once, but twice!
This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!
Dustin, Kaitlin, Colleen, and the whole team were great. Made the process very smooth, will definitely use them in the future.
Great customer service. Kelly Tolster was there to answer all questions along the way. Highly recommend!
Malachi Goodman was extremely responsive, helpful, and encouraging throughout this process.
Veteran’s United service was straightforward and made the process painless for a first time homebuyer.
