The loan process was very confusing. What was the most frustrating part for me was your loan officer insisting that my debt be paid off through escrow. I wanted to pay it off immediately but not allowed. This cost me more than a month's interest charges on my substantial debt and then I find out that escrow doesn't payoff these debts electronically and uses paper checks! This adds at a minimum another week of interest charges! Escrow closed 5 days ago, and my debt still hasn't been paid. Also of consequence is the fact that my credit score will not be upgraded for another month! B>S>!
Very responsive, good communication, Veteran advocate, great online system for document uploads and downloads.
Totally Amazing from start to finish! From our family to yours, Thank you!
We had a wonderful experience with Nick and his entire team. They were responsive, helpful, and answered all of our questions. They were very patient with us as this was our first homebuying experience and there was so much we didn't know.
Buying our first home felt overwhelming, but Kendall and the entire team at Veterans United made the process smooth and stress-free. Their communication was outstanding, with regular check-ins, patience with our busy schedules, and clear guidance every step of the way. The app and To-Do List kept us organized, and the many perks Veterans United offers gave us confidence in our decisions.Kendall, Joedi, and Donna had a plan from day one, and they executed it flawlessly with professionalism, passion, and genuine care. Thanks to their dedication, we were able to get into our home sooner than we ever expected. We couldn’t have asked for a better team—thank you for making our dream of homeownership a reality!
Reed was very communicative and supportive. I have bought 2 homes with Reed and both processes were smooth.
He was very patient and followed up with me unlike another home loan company that shall not be named.
As a military veteran, working with Veterans United Home Loans was the best choice I made.
I would recommend them if you’re buying a home for the first time. They’re great at streamlining the process and making things very easy. but if this is your second home and you’re familiar with the home buying process. You can definitely shop around and look at better rates.
Ashley, Amber and Sarah were AWESOME! It was a great pleasure working with them. The coordination and professionalism between VU, escrow, and title was perfect! I have purchased several homes over the last 50 years. NONE OF THEM WENT close to this well. Thanks again ASHLEY!
Don and his team, Levi and Mia, are awesome! They were very helpful and easy to get hold of when I have questions. Very knowledgeable and easy to talk to. Excellent customer service!!! I would recommend them to people I know who would need help in home buying because I know that they will be very well taken cared of. Thanks for making our home buying an easy and enjoyable experience. God bless.
I want to say how much I appreciate my Veterans United team! Crystaline Loveless, Brendan McLaughlin, Jenny Moreira, and Nico Codemo were all fantastic to work with. They made what could have been an extremely stressful process feel like a walk in the park.The entire team was professional, friendly, and communicative throughout every step of the home-buying process. They kept me informed, explained what I needed to do, and helped me understand each stage along the way.I will absolutely recommend Veterans United—and especially my team—to anyone I know who is looking to purchase a home. Thank you all for your outstanding support. I truly appreciate everything you did to help make buying a home such a positive experience!
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Very professional! The Veterans United team expedited our home purchase in 21 days with zero issues they were very on top of every aspect of the purchase! Great team!
Thank you so much TEAM for all your help in making our dream home happen!!! So thankful that we decided to seek assistance regarding our home loan with Veterans United and spoke with Ryan Clearwater, (so proud to say) our loan officer, who provided us all the information and assistance we needed; as well as with Laura Fry for continually updating us with the process of our home buying adventures and experiences. More power to you all and best wishes. Take care. ~ Romano and Cora ~
Crystaline and Lani were superb!! Every question and concern my wife and I had, they were there with reassurance and answers. This was my wife and I first home purchase and we had a very interesting case but through it all everything worked out and we got our keys.
Thank you ladies! Cheers to you.
Only concern is that some of the requested docs didn't have the ability to connect a document to. Also, it did take a little longer to review the docs than other experiences I've had. Otherwise great.
