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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,269

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I couldn’t be anymore thankful for the team I had. They were extremely helpful, patient, QUICK and informative. I truly felt like they wanted me to buy my home more than I did and it wa sa beautiful feeling.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

4.5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Would Recommend

Great team

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

I can’t say enough good things about the whole team that helped me here!!!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

0.5 out of 5 Stars

Nick Gemming and Johnna Dunlap were the worst lenders I’ve ever seen made this whole process unbearable. Between the lack of communication (Johnna), lack of professionalism (Nick) and lack of job understanding. My major complaint is they waited until the week before my closing to do a 2year rental history, problem was both of my old complex had been sold off to different management. It too almost a weekend and a half for both apartments to send a zero balance. Then Nick was upset that I didn’t know an apartment I lived in two years ago sold management. I plan on reporting them both. Nick also said he was dealing with too many files at once, almost as to excuse his act.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

4.5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
Would Recommend
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
Photo submission from Dwayne B.

Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend

Tanya and her entire team at Veterans United were absolutely remarkable throughout the entire home-buying process. They made what could have been a stressful and overwhelming experience feel simple, smooth, and stress-free.From start to finish, they were professional, responsive, knowledgeable, and truly cared about helping my family. They took the time to explain everything, answered all of our questions, and made sure we felt confident every step of the way.As a veteran, having a team that understands the unique challenges of a military transition made a huge difference for us. Tanya and her team went above and beyond to make our transition into our new home as easy as possible.I couldn’t be more grateful for their support and dedication. If you’re a veteran looking to purchase a home, I highly recommend Tanya and the Veterans United team.

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

2 out of 5 Stars

It seemed my loan office may not have ever done a convential loan before, as there seemed to be consent issues that delayed my closing. That delay force me to load and move in one day, should never happen that way.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

4.5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

In Home now just follow through with them and be patient. They're truly amazing Thanks Mr James R. Henry to especially Erick,Nick, and everyone involved. God bless you all

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
Photo submission from Derek M.

To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend

This was an overall good experience. Bumpy start as my original Loan Officer was not familiar with Texas Loans and the Veterans United Loan Board (VLB) and the reduced rate, especially for Disabled Veterans, but once the Loan was reassigned to a Texas Veterans familiar with the VLB, things moved very fast.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

Had a fantastic first time home buying experience thanks to Amanda and her team! 10 out of 10 would recommend her and her team to anyone looking to buy a home!

headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

More Reviews

See all 472,269 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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