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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,461

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 3,006 refinance loan reviews from Virginia

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4.5 out of 5 Stars
Would Recommend

Very satisfied as of now

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Zach Roberts is a great loan officer. Responds quickly and always kept us updated in the process. 10/10 would recommend to friends and family for mortgage needs.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend

Jeffery was also very helpful to me as I work thru the process of refinancing

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Veterans United sticks closer than a friend. The word United is what they are with their clients. Respect; patience; integrity, the triple crown of service.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

I really appreciate Rob and his team help me through this process. They made the process as easy as possible and when a hiccup arose, they jumped in after hours to solve it!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Really thank you guys for your hard work.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Veterans United is very professional and easy to work with. They listen to what your needs are and work hard to make them happen.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
Photo submission from Christopher H.

VU was a a pleasure to refinance my home with. My loan officer was there with me the whole way through! I highly recommend them to anyone considering a purchase/refinance!

headshot image of Vince Bentinganan

Loan Officer: Vince Bentinganan

NMLS# 1987234

5 out of 5 Stars
Would Recommend

Thanks for the work to help a veteran

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

4 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Great job as always. Thank you

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

The team at Veteran's United demonstrated how a team works together with customers to accomplish a challenging and sometimes daunting task. To all veterans out there, Karrie and I highly recommend this team with our highest possible recommendation. They care about your financial strategy and will do their absolute best to help you achieve your goals. They will help you explore solutions that make sense for you while working to find the best possible financial solution. You've earned this kind of effort and Veterans United is proud to provide it.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

4.5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

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5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Another great experience with veterans United ! Made my refinance really simple and fast , any issue that popped up were taken care of by Chace or a member of his team ASAP . Please keep up the good work

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Scott and Michael both did an outstanding job. What seemed like the finish line would never be crossed, these guys both crushed it. With a particularly difficult situation that we were in, I'm not sure any other place would have tried nearly as hard as they did.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

We LOVE Veterans United. Jon Abernathy and the ENTIRE staff are the absolute best.Thank you to EVERYONE

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

4 out of 5 Stars
Would Recommend

The process can be confusing for those of us who are not well versed on how everything works. It can be very difficult to understand. The only suggestion I would make, because the website with the to do list helps a lot, is to gather all the data first, all the documentation, and then set the closing date 30 days out, just in case there are any issues, or any further documentation is needed. I know it can be unpredictable, but it seems the standard two weeks out just is not enough; therefore it has to be extended over and over again. In order to ensure the process runs smoothly, I think a standard 30 days would be a lot better. I also think that getting all necessary documentation before the process is even initiated would be better as well, thank you.

headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

More Reviews

See all 417,461 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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