Cole Abram’s professionalism and expertise is outstanding. He made sure that I was taken care of. He kept in touch with me the whole time so I’m aware of very detail during my first home buying process.
Nick Gemming and Johnna Dunlap were the worst lenders I’ve ever seen made this whole process unbearable. Between the lack of communication (Johnna), lack of professionalism (Nick) and lack of job understanding. My major complaint is they waited until the week before my closing to do a 2year rental history, problem was both of my old complex had been sold off to different management. It too almost a weekend and a half for both apartments to send a zero balance. Then Nick was upset that I didn’t know an apartment I lived in two years ago sold management. I plan on reporting them both. Nick also said he was dealing with too many files at once, almost as to excuse his act.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Very easy and very responsive team. Great experience for first time home buyers
The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.
Danny K. And his team have always been outstanding, having bought multiple home with him at the Helm!
Dave Michaud did an amazing job throughout the entire home buying process helping me along the way with any questions I had and helping me to get everything I needed for my home purchase. Would recommend to anyone.
The team working on my loan was excellent. However the selling agent was not so helpful. I felt she was only wanting a fast commission and wasn’t concerned on my needs for the closing. The house was not cleaned per concession contract cleaned empty swept. I had to haul off a lot of trash and items they left. I only met the agent 2 times for a 10 minute look at the beginning showing and final walk through. She assured me the house would be professionally cleaned by seller. The house was dirty and I had to search for the keys in the house. She didn’t even reply to my msgs about the key hand over or about the housing being filthy dirty.
Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU
Jackson and his team were phenomenal from start to finish. They were there immediately with any questions we had, and hustled to get everything done on a short notice when we were finally able to close. No unnecessary waiting or lags, and constant communication. Would recommend them to anyone, especially first time buyers like we were.
Brian Nelson is quite simply one of the best. I worked with Brian for over a year on the house front, and he is the perfect professional. Brian was able to talk me through the rates process, as well as pre-close/bidding considerations. I would recommend any vet reach out to Brian, to at least start their home journey.Semper Fi from Virginia! Connor
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Everything went smoothly and all of my concerns were addressed quickly.
I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.
Excellent team! Helped my family and I seamlessly acquire a new home! God Bless
Kevin and his team at Veterans United made a stressful process so much easier. Life got hectic on my end during the loan process, and there were stretches where I wasn’t the most responsive — but Kevin and his team were patient and never made me feel rushed or judged for it. Whenever I did reach out, no matter how big or small the question, Kevin was quick to respond and took the time to actually explain things, which eased a lot of the anxiety I had going into a VA loan for the first time. I was referred to him and it’s easy to see why — he’s the kind of loan officer you want in your corner. Highly recommend.
