I can’t say enough good things about the whole team that helped me here!!!
Great team
The entire staff is amazing my entire process was seemless and stress free
This was an overall good experience. Bumpy start as my original Loan Officer was not familiar with Texas Loans and the Veterans United Loan Board (VLB) and the reduced rate, especially for Disabled Veterans, but once the Loan was reassigned to a Texas Veterans familiar with the VLB, things moved very fast.
I suggest that you make the permission to live out post from the commander be the first requirement.
Great experience, stuck with me for 3 years helping all the way! Great them work!
Me team was great!!!! Everything from paperwork to talking on the phone for reassurance!!!
My house is not functional all the wiring is loud all the water drainage electrical problems all my trees are broken a plane flys over my head daily hundreds of birds in my yard a tornado type wind shaking house daily
Highly disturbing
I told my real estate agent Yadi oliveras also sent pictures to her and the builder they stopped communicating
The neighbors next door have a loud dog they make noises their company is cartel members it’s hell living here it’s only been a week
Joe was an amazing professional to work with, very knowledgeable, and caring. Because of him and his team, they made our dream of owning our first home a reality. Joe has made this process very easy and stress free. We could have never imagined that this process could be so simple, but I truly believe that Joe is the reason that it was. My family and I will forever be thankful for what Joe has done in making our life long dream come true. Thanks Joe and God Bless.
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Mike and his team are extremely responsive. They were there the whole step of the way. They kept us in the loop with everything and made the process extremely smooth. I will definitely recommend Veterans or AD members to use Mike and his team.
My loan team was on point when it came to communication and transparency in all avenues of the loan and process.
Good customer service, everyone was nice and helpful. This was my first time buying a home and they were all outstanding in helping and explaining things to me. Would 100% recommend any day
Great experience with Veterans United! Communication was excellent throughout the entire process, and everything was handled quickly and professionally. Fast, friendly service and a smooth experience from start to finish. Highly recommend!
Veteran’s United paved the way for our growing family to finally find and support our home!
We had an outstanding experience with Veterans United Home Mortgage from start to finish. Buying a home can be stressful, especially with all the moving pieces involved, but their team made the entire process feel as smooth as possible, organized, and manageable.
Everyone we worked with was knowledgeable, responsive, and genuinely cared about helping us reach the finish line. They took the time to answer every question, explain each step, and made sure we always knew what was happening. Their attention to detail and commitment to veterans and their families truly stood out.
We are incredibly grateful for the support, professionalism, and kindness we received. Veterans United helped make our dream of purchasing our home a reality, and we would recommend them without hesitation!
Issue #1) Problems (plumbing) were discovered during the initial inspection of the house. We asked that the plumbing be fixed before we buy the house. The home inspector told our realtor that the plumbing was fixed (corrected). The realtor didn’t do a follow up to confirm the problem was fixed. When we moved in, we discovered that the problem was not fixed. (It was still the same, no attempt to fix it) We are still trying to get the problem fixed but running into dead ends.
Issue #2) We were told that the standing grey water (2-3 inches deep) approximately 12-15 feet in diameter over the septic tank was normal. Come to find out that’s not true. Also, according to the next-door neighbors, the previous owners had a septic truck come out and do some work on the tank about 10-14 days before we moved in. This was not relayed to us or anyone else. Multiple people (neighbors, yard maintenance and handyman) have told us there is a problem with the septic tank. So no assistance with that currently.
From day 1, when I met David Fields, he's been instrumental during the entire process. He told me then, and continued to tell me, "if there's anything you need or questions you need answered, call me anytime". True to his word he was. Called several times after hours and even the holidays, but it was by accident due to the time zones and I work 2 weeks straight and get lost with, "is it Monday or Saturday", type thing.
But yes, I couldn't have done it without the assistance of this great team. A truly collaborative team.
One thing is to have tools readily accessible as an employee, and another is mastering these assets that have been provided to the team. One can really notice the streamline program that has been developed for customers like me. But ince again, I bring it back to the professional that masters their craft. This entire team are truly masters of their craft.
So YES, I would highly share my experience with anyone and definitely recommend Veterans United.!!
