I recently had the pleasure of working with Jason, Megan, and Katie from the loan team at Veterans United, and I couldn't be more satisfied with the experience. Their professionalism, responsiveness, and dedication made the entire process smooth and stress-free.One standout feature that truly enhanced my experience was the flexibility provided by the Veterans United iPhone app. This app streamlined the process significantly, allowing me to easily answer questions, upload documents, and even electronically sign important paperwork—all from the convenience of my phone. The user-friendly interface and real-time updates kept me well-informed and in control throughout the loan process.Having previously dealt with Freedom Mortgage, I can confidently say that working with Veterans United was a breath of fresh air. Unlike the constant barrage of emails from Freedom Mortgage, which often felt unnecessarily antagonistic regardless of the inquiry, the communication with Jason, Megan, and Katie was clear, supportive, and customer-focused. They were always ready to assist with any questions, making me feel valued and heard at every step.I wholeheartedly recommend Veterans United and their stellar team. Their efficient processes and exceptional customer service truly set them apart in the industry.
Everything was perfect
I just want to say thank you again to VU for the opportunity to have all of this! I’m grateful for the team and everybody that is willing to assist me even when I was away on orders! I would say that everybody that has helped me from closing my home and even refinancing deserves a raise and/or promotion for sure! I’ve recommended VU to all my Veterans that I’ve met or are friends since I closed! Thank you again for allowing me to be apart of your company as a client!
We would trust no one else for our VA loan needs than Veterans United...for the initial loan and now through the refinance process, they have been tremendous!
Being a veteran, especially in my senior years, respect, courtesy and admirable effort is still something that is respected and appreciated. Tony and the team responded with expediency and respect with professionalism and consideration.
Simply the best experience I've had with buying a home. Will definitely come back to this Allstar team and recommend the same to anyone in the market.
Blessed to have worked with Daniel H. @Veteran's United Home Loans!
Daniel H. Is very patient, kind, explanatory, helpful and always communicating to make sure you feel valued as a buyer and understand the whole purchasing process. Daniel H. in my experience is very professional and a wonderful asset to Veteran's United Home Loans.
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I appreciate everything you did and being straight forward with me as my loan officer. I would recommend you to anyone
Great job. Thanks for all you do.
They all are wonderful
Everyone in the process was professional, courteous, and friendly. Great company and I'll continue to recommend customer to VU.
