Veterans United gave us new life . Incredibly easy , so helpful and kind . If you are in doubt about finding your new home - call them - they even got a local realtor & all local info for long distance move and a discount on the mover !
You guys did a super job. It was touch and go for a while, but you came through with flying colors. Good Job Team.
Dalton and his team were awesome!!! Legit rock stars at helping me make this process as smooth as possible.
The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!
There were a couple of last minute transcript and paperwork request that I had to take off during my work day to get done in time. These could have been addressed earlier. I notified everyone involved that I work out of town when this process started. I had to have my laptop shipped overnight to me because I was in another state. That was not cheap. But we got it done. I just wanted to note this is all. Otherwise everything was good to go!
The experience was overall positive. We were pleased to find that everyone was knowledgeable and helpful. Each person was efficient and friendly and treated us with the utmost respect. Everyone left their contact information and made sure that we were comfortable during the process.
Great to work with, kept in touch with everyone step!
Easy to deal with and pleasant.
Homeowners at 20!
Genuinely choose Veterans United over USAA because of the seamless service and easy communication.
The loan requires things that are not needed when they send the appraiser out and creates a hassle that the home owner has to a free to fix before the sale even if the things they want fixed are going to be fixed by the buyer after the sale was complete.
Being in a stressful situation and not understanding the underwriting process nor having any knowledge on what I should ask to get answers to my questions made it difficult to feel in the loop. All the staff was patient and very helpful, but a guide on what exactly you have to break down and figure out the numbers would have made the situation easier to handle. I know I was not the most polite person during this process and I apologize for that.
Good communication, very helpful, we're so glad we found VU
Worked with an amazing team! Blown away at their efficiency!
Ben and his team were great to work with!! They took us from start to finish in the loan process and now we are enjoying our new home!
Veterans United commercials honestly do not do it justice. It's is everything they say and more. I couldn't be any happier with Veterans United and the staff working on the loan. Thank you all from the bottom of my heart.
