I feel Stephanie and Katy made this an easy smooth process, and Rae in finance made that part easy.
We have been overwhelmed by how amazing the customer service has been! We do feel like this has been missing from today's society, so that makes VU stand out even more. We can't imagine trying to go a different route with this when we do move again.
Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!
I recently used Veterans United for the 2nd time! I won’t use anyone else. They are amazing and the people are extremely professional.
Nick is the absolute best. This is the second home purchase he has assisted us with and made the process easy for both. Although we have never met in person he has always treated us as a friend not a client. His efforts have allowed us to finally purchase our forever home and for that we are extremely grateful to him.
They teally cate about their clients. They go the extra mile or ten if needed
Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!
Everyone involved was great!!!!! Special shout out to Nate, Christy, and Marjorie!!!!
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My team at Veterans United went above and beyond to help me turn what started as a daydream into a reality. They took away the uncertainties, they were always responsive to questions and ensured that I understood each phase of the process. Whenever I completed a step or sequence of steps, they swiftly put those pieces into the puzzle and provided clear guidance on the next step or sequence of steps. They were always in regular contact with me, they gave me confidence and reassurance when I needed it and I never felt pressured.
Jake P. Was great to work with, he helped me get approved for what I wanted and always answered questions I had. Any issues we ran into during underwriting he took care of in a timely manner.
This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.
