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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,156

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

From start to finish, my experience with Veterans United Home Loans was nothing short of outstanding. The entire mortgage process was streamlined and incredibly easy to navigate, thanks to their user-friendly website and thoughtful approach to communication. The "to-do" checklist on the site broke everything down into simple, manageable steps, making the process much less overwhelming and more organized.I had the pleasure of working closely with Nick, who provided clear and detailed explanations every step of the way. He stayed in constant contact, ensuring I always knew what was happening and what to expect next. Nate was just as helpful—every question I had was answered quickly and thoroughly, and his responsiveness made a huge difference in reducing the stress that often comes with buying a home.On top of that, Gabby reached out to assist with utilities and other essential aspects of the move, which was an unexpected but incredibly helpful touch. It’s clear that Veterans United goes above and beyond to support their clients—not just during the loan process, but in preparing for life in your new home.Every team member I interacted with was accessible, professional, and kind, whether it was via email or a quick text message. It goes without hesitation that I highly recommend Veterans United Home Loans to anyone looking to buy a home. They truly understand how to serve veterans and make homeownership feel not only possible but enjoyable.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Veterans United is the ONLY place to go to for help purchasing a home, especially with Zach Roberts as ur agent. I'm confined to a hospital bed and Zach went out of his way to speak with the sellers for me. He made the whole process feel like the best dream that I still can not believe because I AM A HOME OWNER 🤯🥲🥳

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Smooth process and amazing crew.

headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars
Would Recommend

Great job

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Marina Fajre

Loan Officer: Marina Fajre

NMLS# 2491641

5 out of 5 Stars
Would Recommend

The team was helpful and made it go so easy as a first time home buyer.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

My entire team made buying a home through Veterans United a great choice.

headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars
Would Recommend

I have been hearing from most people that buying a house or getting a loan is hard. Fortunately, my husband and I got to work with Veterans United. They took great care of us and made sure we had a smooth process. I highly recommend Veterans United! Outstanding service and great team!

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Its recommended britt blaesing be utilized to represent all military veterans

headshot image of Britt Blaesing

Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
Photo submission from Aleeta R.

Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

We bought a condo back in 2021 with Ashley Khederian and everything was great. However where she really shined is the time of this review. We decided to try a VA loan through Navy Federal Credit Union because that's my main bank and I figured it would be even more streamline. How I couldn't have been more wrong. We have been looking for a long time for a cabin in a forest for like a year and half and finally found a property that checked all the boxes. Everything was great but the sellers needed to get a pre-approval letter to move forward. A week went by and the realtor said there was a couple more people coming to look at the same property and the pre-approval letter was no where to be found from Navy Fed. They kept saying it should be soon it should be soon. Getting frustrated I reached back out to Ashley and her team and they got a pre-approval the same day..... compared to Navy Fed (an approval did finally come in from Navy Fed 2 week).The process was simple and smooth because of Ashley and we got our dream place because everything is streamlined and efficient. If we didn't go through Ashley we probably would have lost our dream place to someone else and been stuck in Las Vegas in the 120 degree heat during summer.So I definitely can't stress this enough. If you have a place you really want don't go shopping around because if time is of the essence big names like Navy Federal might let you down

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Veterans United held my hand every step of the way and constantly checked up on me during the process of buying my first home. I highly recommend Veterans United and I will be referring all my veteran friends to use Veterans United.

headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

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3.5 out of 5 Stars
Would Recommend

It seemed like there was a lot of confusion and non closed loop communication but ultimately the team got me squared away wich is all I could ask for.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

3.5 out of 5 Stars
Would Recommend
headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

4 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

More Reviews

See all 428,156 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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