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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

467,341

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Don and his team, Levi and Mia, are awesome! They were very helpful and easy to get hold of when I have questions. Very knowledgeable and easy to talk to. Excellent customer service!!! I would recommend them to people I know who would need help in home buying because I know that they will be very well taken cared of. Thanks for making our home buying an easy and enjoyable experience. God bless.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

4 out of 5 Stars
Would Recommend
headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Would Recommend

Everyone has been so helpful and made things smoother

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
Photo submission from Esequiel A.

I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
Would Recommend

Everyone on my team was very helpful and communicated frequently. Everytime there was a hiccup, they were fast to reach out.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend
headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars
Would Recommend

They were ahead of the game through the whole process.

headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

Sr. Loan Officer Mark Manos delivered well beyond our expectations and we couldn't have asked for a better service as first time / VA buyers. He consistently managed the entire process to work in our best interest, was transparent throughout, and answered every single question as an expert with seasoned knowledge. Highly recommended for any vets in the San Diego region.

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

I want to say how much I appreciate my Veterans United team! Crystaline Loveless, Brendan McLaughlin, Jenny Moreira, and Nico Codemo were all fantastic to work with. They made what could have been an extremely stressful process feel like a walk in the park.The entire team was professional, friendly, and communicative throughout every step of the home-buying process. They kept me informed, explained what I needed to do, and helped me understand each stage along the way.I will absolutely recommend Veterans United—and especially my team—to anyone I know who is looking to purchase a home. Thank you all for your outstanding support. I truly appreciate everything you did to help make buying a home such a positive experience!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend
headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Very professional! The Veterans United team expedited our home purchase in 21 days with zero issues they were very on top of every aspect of the purchase! Great team!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Excellent guidance! I felt supported every step of the way. My team kept me updated, communicated with me often, and responded quickly to my questions. Overall, a wonderful experience!

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend

Veterans United was absolutely wonderful. Everyone was friendly and worked diligently to make sure I was able to secure my dream home. A special shoutout to Josh Hughes who was able to secure the COE despite my mistakes with the VA!

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
Would Recommend
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

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5 out of 5 Stars
Would Recommend
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Would Recommend

Mark and his team are amazing! They made the entire process extremely easy and seamless. I would highly recommend to anyone looking to purchase a home.

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend
headshot image of Holly La Barbera

Branch Manager: Holly La Barbera

NMLS# 319451

5 out of 5 Stars
Would Recommend
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Katie Smith was an incredible help to my wife and me throughout our home-buying journey. I cannot stress enough how grateful we are for her and the rest of the team, including Sarah, who helped us navigate our credit goals and the entire loan process.As first-time homebuyers, we were completely new to all of this and honestly felt discouraged before meeting Katie. We had spoken with other loan officers outside of Veterans United. One got our hopes up and then disappeared without any explanation, while another used practices that made us uncomfortable and hesitant to continue pursuing homeownership.Thankfully, we decided to work with Veterans United, and from that point forward the process was smooth as butter. Katie was there every step of the way—answering questions, returning calls, providing guidance, and making sure we always understood what was happening.She genuinely cares about her clients and goes above and beyond to advocate for them. Her professionalism, sincerity, and dedication made all the difference during what could have been a very stressful experience.Katie also worked exceptionally well with our realtor, Stephany Aguilar. Even though Stephany was not part of Veterans United, the teamwork, communication, and coordination between them made the entire process feel seamless. Everyone involved worked together toward the same goal, and their combined efforts helped turn what once felt like a distant dream into a reality for our family.We truly cannot say enough good things about Katie. We are incredibly grateful for everything she, Greg, Sarah, and the entire Veterans United team did to help us achieve our goal of becoming homeowners. Their support, patience, and dedication never went unnoticed.Thank you all for helping make this dream a reality. We will always appreciate the time, effort, and care you put into helping our family purchase our first home.⭐⭐⭐⭐⭐ Highly recommended.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend

The A-Team was awesome...five gold stars 🌟 🌟🌟🌟🌟 for Aaron T. Mirza K and Kyle the middle man (lol) great job guys very much appreciated 👏 🙌👍💪🫡

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

More Reviews

See all 467,341 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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