Great working with Kevin and his team! Thank you for all your hard work and support!
Wesley earl and his team went above and beyond to ensure we my wife and I, were qualified and approved for the loan, and kept us in the loop every step of the way, there was no guess work, it was spelled out what doc’s they needed, signing everything was so easy, our real-estate lady, was very impressed with their communication back and forth to ensure a smooth closing. She stated she would like to strike up a close relationship with Veterans united to help other veterans.
Made the home buying process smooth. If our attorneys in Buffalo didn't mess the process here from our proceeds it would have been even better!!! We are happy to be part of the veterans united family!! 🥰. Thank you!!!
Amazing experience from start to finish!! The team really knows what they’re doing and the consumer service was top notch.
Too many people asking for the same information. Stopping reading on information documents after seeing one word and if they had continued reading they would have seen that the information requested was there days earlier. Not looking at information sent and when I called the person and had him opened my documents and my financial data was there and he stated”Oh there it is”. This was after days of me telling him it was connected.
Response from Veterans United
Hi Bennie,
Thanks for sharing this—and I’m really sorry you were put in that position. It’s frustrating enough to be asked for the same documents over and over, but having to prove they were already submitted? That’s exhausting, and honestly, it shouldn’t have fallen on you to catch what we missed.
I know how important it is to feel like the people handling your financial information are paying close attention, and I’m sorry we didn’t live up to that expectation here. I’d really like to have our team take a closer look at what happened and see how we can make this right.
If you're open to it, our Client Advocate team is available at 1-800-212-5200 or ClientAdvocate@vu.com. We're in the office Monday through Friday from 9 a.m. to 5 p.m. CST.
Veterans United was the best thing that could of happened for me being a first time home buyer. Every team in the process is helpful and honest about what to expect. I had the pleasure of working with Tyler Oakley and will be coming back anytime I have questions, do yourself a favor and utilize this company 10/10. No BS
My contact Joel was super on top of things and took the time to explain processes and requirements on my part. It was a smooth process thanks to him and his whole team.
My loan team was outstanding. They were knowledgeable and patient while I plunged head-first into my home buying adventure. With their help and support I was able to close on my home within 30 days and I couldn't have done it without them.
Everyone at veterans united was quick to respond and made the process so easy. Trying to find a house was long day coming. Veterans united was very patient and helpful.
This is my third house with Veterans United and I have worked with Josh and his team each time. Let me start off by saying it is my third time buying a home with Veterans United for a reason and that reason is Josh Schultz and his impact on me and my family. Not only has Josh taken care of most of the issues that come up during the process but he finds and corrects others along the way each and everytime! Josh should be the face of Veterans United because of how committed he and his team are and I’m sure I’m not the only one he has helped substantially but I can imagine there are hundreds if not thousands. I will be staying with Veterans United for the rest of my life because of these experiences I have had with Josh and his team. I have recommended friends and will be recommending family because I know he’ll take care of them just as he has with my family. If I could Veterans United and Josh and his team with a 100 out of 10 I would and that still wouldn’t be enough! Thank you so much for everything Josh!
Ready to see for yourself?
Experience first-hand why 338,885 homeowners give us a perfect score!
The process was very easy and smooth and I believe a huge part of that was working with such a great team from veterans united!
For future buyers with Veterans United. You can not go wrong. They have a team of experts who are willing to make your experience their priority. Dreams to reality is how I would explain this. You are on the right track by working and choosing Veterans United.
I was nervous at first but the VeteransUnited team made it possible for me to get into my new home.
Thank you to Stephen, Kevin & Matt for making our home buying experience so quick, easy and efficient! We couldn’t have done it without you guys!
