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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,269

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend

They made the entire process remarkably easy . They explained every step clearly and took care of everything. I definitely recommend them.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

4 out of 5 Stars
Would Recommend

I was very happy with the loan process, however i had one small bump in the road. in the middle of getting everythign together the loan team found out i had a well and then required a well test on top of the pest inspection. Neither of these would be a problem if they had just let me know up front that this was needed. I would encourage the team to ensure that for future cusotmers, that they make sure these items are addressed in the very beginning of the process.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

Brandon Snyder and Jeffrey Howard were absolutely amazing to work with. They made a daunting task for me manageable. They certainly went above and beyond.

headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars
Would Recommend

Casey Martin and Markita Rosenberg are outstandingprofessionals who are responsive and pro-active.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4 out of 5 Stars
Would Recommend

If it weren’t for Jack, I would have given up on myself through this process. I can’t thank him enough for staying “by my side” through it all.

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
Would Recommend

I have used Nick and Veterans United for my last 2 refinancing deals and week not use anyone else!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Veterans United Home Loans are completely honest, and are here to help us Veterans. Buying a home or to refinance one .

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
Photo submission from Douglas S.

Veterans united application and document platform make refinance easy. Excellent communication and knowledge throughout the process.

headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Very responsive, good communication, Veteran advocate, great online system for document uploads and downloads.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4.5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Schandler was very attentive to my needs and worked to address my concerns quickly.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend

Exceptional service! Closed very timely! Overall customer service was a 10 out of 10!!!

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Our experience with Casey at Veterans United was very good from beginning to end Casey, Matt and the team were a great help and enjoyable to work with. We will recommend Veterans United to our family and friends whenever they are looking buy.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Zach was very accommodating and answered all of our questions! He understood our situation and went right to work on it.This was our third time doing business with Veterans United and we will continue to tell our friends and family how you work so hard to meet our needs. Thank you all we do appreciate all of you!

headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

My loan officer (Kelsey) and loan coordinator (Natalie) were amazing! They worked relentlessly to help me convert my construction loan to a VA. Moreover, my loan was for a relatively low amount, but no one would have known otherwise based on the attention and care that Kelsey and Natalie provided!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

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5 out of 5 Stars
Would Recommend
Photo submission from Charles P.

Best experience we have ever had! This was so easy and they were always available to answer any questions.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Dava and Mellisa were great

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
Would Recommend

Ty helped us initially purchase our house back in 2020 and did a wonderful job and he did it once again with our cash out refinance. We greatly appreciated his ability to guide us through the process and help us make the most of our money.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

More Reviews

See all 472,269 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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