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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

461,944

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
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1

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5 out of 5 Stars
Would Recommend

I appreciated all the support from the entire team both before my purchase and after as well.

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
Would Recommend
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend

Ryan was very helpful and he really dumbed the whole loan process down for me and I’m so grateful for that, b/c this is my first home. I was very nervous initially, but Ryan and Veterans United made me feel confident almost immediately and throughout the whole process. I definitely recommend their services!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

The entire team was amazing

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Veterans United Home Loans – A Truly Exceptional ExperienceVeterans United Home Loans delivered one of the smoothest, most professional lending experiences I’ve ever had. From day one, their team demonstrated a level of care, clarity, and commitment that set them apart. Every step of the process — pre‑approval, documentation, underwriting, and closing — was handled with precision and genuine respect for my time.What impressed me most was their communication. I never had to guess where things stood. The team was proactive, transparent, and always ready with clear explanations that made the entire journey stress‑free. They treated me like a priority, not a transaction.Veterans United also understands the unique needs of veterans and service‑connected families. Their expertise shows in how they guide you through the VA loan process, anticipate challenges, and remove obstacles before they ever become issues.If you want a lender that combines professionalism with heart — one that delivers speed, accuracy, and true customer care — Veterans United Home Loans is the gold standard. I couldn’t recommend them more strongly.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

They were always responsive to my calls. Always reassuring us that things are on track while answering our questions with patience and knowledge.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Michelle, Jessica, Jonathan, and the rest of the team were amazing!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Veterans United made it so easy for us! They put us in contact with everyone while we were trying to purchase a home while out of the area.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Would Recommend

From start to finish, our loan team made what could have been an incredibly stressful process feel manageable and supported every step of the way. Between the roof issues, closing changes, and all the last-minute moving pieces, they stayed responsive, patient, and professional throughout the entire process.Every question we had was answered quickly and thoroughly, and we always felt like they genuinely cared about getting us to the finish line. Buying a home can be overwhelming, but this team consistently went above and beyond to keep things moving and help us understand each step along the way.One of the sweetest touches was receiving a small care package that was personalized to our family and sent directly to our new home. It was such a thoughtful gesture during a hectic time and really showed how much they care about their clients beyond just the paperwork and numbers.We are so grateful for the hard work, communication, and dedication they showed during our home purchase. We truly could not have done it without them, and we would absolutely recommend them to anyone going through the home buying process.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

4 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

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5 out of 5 Stars
Would Recommend

Drew was awesome!

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

4 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Hannah and my whole team were amazing and answered every single question I had.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

More Reviews

See all 461,944 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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