Very patient with you.
Solibel, Crystal, Jesse, are SO easy to work with, always pleasant to talk with and made our home buying experience a Lot easier than anticipated!!
I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!
Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!
Super easy and great experience. Ben/Brittany and the VU team were a pleasure to work with and made the entire process less stressful!
I like how the process works especially for first time home buyers. Kenny and his team are amazing at their work and able to communicate back and forth with me. From the time of submitting all the necessary paperwork 'til the end, it was a lot to work with. Everything was a smooth sail, but the underwriting process needed to be at least 2 weeks prior to the closing date. I was working with at least a week, starting from the weekend, but was notified to submit extra paperwork such as a name issue that was a letter off. That took about a few days to complete, but requesting for an expedite process took some time. I didn't get a free to close until the day before my closing date. That was stressful because I had multiple plans and took Leave for my closing date. However, we are overall happy that we were able to complete the entire process on time!
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Sam and his team continues to be there after signing the paperwork for our home. We’ve been in the house since 07/2025 and recently reached out to let is know that we were eligible for refinancing at better rates which would lower our mortgage. This came to us at the perfect time. We weren’t really sure about this BUT put our trust in Sam and his team and it went seamless. Thank you!
Bryant and his team (Shae, Sami and Briana) were great to work with on this loan. They were all available to help me when I didn’t understand something and took the time to assist in listening to me and all my questions. I would definitely recommend veterans united to others
We first began searching for a home before a military move with unknown dates. The team helped us move quickly on a house that ultimately wasn't meant to be and handled it very smoothly. When we finally received orders and hard dates that required even quicker movement, the team came together again and made it happen on our timeline like true professionals. I was very impressed with the customer service, software applications, and timeliness from start to finish. We will absolutely come back on our next home search!
Shawn Workman and his team were the best! He was there to answer any question I had.The underwriters on the other hand. Why ask me to explain something, then ask for proof of the explanation? Just ask for the proof to begin with. And you would expect an underwriter for a VA home loan to know what documents are available on va.gov.
Yes! This is second time working with Max and his team. Both times were stress free and a pleasure to work with! Would 10 out of 10 recommend!
Amazing experience my second time using Veterans United and they never disappoint they were patient helpful and persistent when needed. Sheron, Jamie, Evan, and Chad were absolutely an amazing team and worked with me every Step of the way!
