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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

461,942

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend

For documents you request please add examples. In our case the required document was the original note. We were unsure of what this looked like.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

The most amazing experience that I have ever experienced in my life. Outstanding service and personnel!!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

My wife and I recently refinanced our beautiful home, and we received the same friendly professionalism as we did we first purchased our home in 2025. Katie and her team are awesome! I would recommend any Veteran to purchase a home through VU!! Thank you all!! Blessings!! 🤗

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend
Photo submission from Bradley J.

The Veterans United team was excellent to work with and made the refinancing process smooth and easy. Carrie Freeman and Nina Eacker were very professional and friendly. They are a great asset to you and for future Veterans United clients. Thanks so much for being great and for the wonderful t-shirt!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
Would Recommend

Andy Harris and his team are the absolute BEST!!!!!!!!!!!!!!!!!!!!!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
Photo submission from Randy B.

At first, we were very apprehensive about applying for a refinance with an internet company. After we committed, we soon found out the process was quite easy. All the documents were sent via portal. At closing, the notary came to our house . This was especially helpful during this pandemic.

headshot image of Mike Revis

Loan Officer: Mike Revis

NMLS# 2007662

5 out of 5 Stars
Would Recommend
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend

Easy process, up front realistic quotes and superb customer service.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

4.5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

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5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Working with Heidi and Bryan at Veterans United was an absolute game changer for my home refinancing journey. From our very first conversation, they went above and beyond to ensure I was comfortable, confident, and fully informed every step of the way.Their dedication and teamwork are truly unmatched. They were incredibly helpful, always ready to answer my questions, no matter how small and proactively kept me updated on the progress of my loan. Navigating the VA loan process can sometimes feel overwhelming, but Heidi and Bryan made it remarkably seamless and completely stress free. Their deep expertise and genuine care for veterans shine through in everything they do.I cannot recommend Heidi and Bryan highly enough! If you are looking for a dedicated team that will advocate for you, communicate clearly, and get you to the closing table with confidence, look no further. I wholeheartedly recommend them to absolutely everyone!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
Photo submission from Christopher H.

VU was a a pleasure to refinance my home with. My loan officer was there with me the whole way through! I highly recommend them to anyone considering a purchase/refinance!

headshot image of Vince Bentinganan

Loan Officer: Vince Bentinganan

NMLS# 1987234

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

They’re fantastic

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

This team is on point, quick, and aggressive with getting things done when you request or need something.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

More Reviews

See all 461,942 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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