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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,427

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

This is the second time using Veterans United. The service is the best. Nick and his team made everything simple and easy.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

This is the best team you will work with. Hands down!

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

It’s been a pleasant experience working with Veterans United. I’ve made mistakes in buying my last two homes but it wouldn’t have even been possible without my VA loan and the team at VU that helped seal the deal. Thank you for the support for my family!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Audrey McFadden was exceptional as well. The lady that helped us with our home owners insurance was great! (I’m sorry, I think her name was Jeanne). We would like to emphatically express that the Veterans United team we worked with went above and beyond to help us close on our home very quickly. We first saw the home on March 13th and closed on March 31. The entire process was very efficient, no delays, no problems with miscommunication. We feel that to have this team of individuals who work so well together is rare. Please express to the entire team that worked on our loan our gratitude.
Sincerely,
Paul and Rosenell Whorley

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

My Veterans United team was top notch! I really appreciate the effort and detail they put into the process. I am honestly thankful for the professionalism and attention to detail they gave me during this process.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

We had a great experience working with Veterans United. They were excellent every step of the way and very helpful and responsive.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

Amazing from begging to end. They let you know the steps and what to do specially for first time
Buyers I would absolutely recommend.

headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

1 out of 5 Stars

Mike Patzius was completely unprofessional in the way he handled our loan. It appears he didn’t review any documents until 48 hours before closing then called me 1 day prior to closing and informed me I would need to come up with $4,000.00 more dollars for cash to close. Then when I finally had a post lined closing with the attorney’s I was informed there that I would need $200.00 more dollars. I have never in my life been treated more poorly and not kept in communication with prior to working with Veterans United. When I spoke to Brad who is allegedly Mike’s boss he couldn’t offer me any insight as to why just kept coming up with standard excuses like I would have to look into the file and typical bs to try to appease someone. $4,000.00 dollars to make up because of someone’s incompetence as a loan officer is disgraceful and I will be letting every home buying veteran to steer clear of Veterans United. Even the realtor and attorneys could not believe what had occurred so I wish it was just me being jerk but, it’s clearly not if people not involved saw it too. Mike and team did your company a great disservice in the eyes of not only the home buyer me but also everyone associated with the home buying process as well as every veteran homebuyer I come in contact with. Absolutely unacceptable. Do better.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
Would Recommend
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
Would Recommend

The team was able to locate a home within my budget and they took great care of me and my wife during this process. They were also able to help us out during the stressful months during the loan processing.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Whole process was very smooth and felt very supported the entire time. It was a pleasure working with Amy and the team and would definitely use veterans united again.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
Photo submission from Santonio W.

The veterans united app is my favorite part about the company. It makes viewing your documents, viewing the loan progression stages, & getting updates quick and easy to understand. They even have built in lessons to teach about the stages as you go!

headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

4.5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United. The entire experience was positive and I have never worked with a more professional team.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

The whole team was extremely good with us. We had a pleasant experience with this entire process and we got a fantastic home!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

Highly recommend Tim, his associates, and the company.

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend

I can’t say enough about what a great job Katy, Brittney and Andrea did. The app and processes are well refined and makes communication so easy. They are were excellent!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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5 out of 5 Stars
Would Recommend

From the first moment Matthew contacted me, he and his team were the model of optimism and efficiency! Each and every one of Matthew’s team were very professional and absolutely top notch in their field. Any time I had any question, big or small, Matthew was right there at my fingertips (within reason) with an answer. Matthew was always very positive yet would also tell me the facts of the situation. At no time in the entire process did I ever feel like I was left “dangling” or alone. I would highly recommend Matthew and his entire team to any fellow veteran who would be interested in buying a home!

headshot image of Matthew Rowe

Loan Officer: Matthew Rowe

NMLS# 2636071

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

Thank you all for everything, will highly recommend. Thai is me and my family first purchase, and we are grateful.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

The whole team was phenomenal and I would 100% request to work with Rob’s team again if I do a future purchase.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

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