It’s been a pleasant experience working with Veterans United. I’ve made mistakes in buying my last two homes but it wouldn’t have even been possible without my VA loan and the team at VU that helped seal the deal. Thank you for the support for my family!
Mike Patzius was completely unprofessional in the way he handled our loan. It appears he didn’t review any documents until 48 hours before closing then called me 1 day prior to closing and informed me I would need to come up with $4,000.00 more dollars for cash to close. Then when I finally had a post lined closing with the attorney’s I was informed there that I would need $200.00 more dollars. I have never in my life been treated more poorly and not kept in communication with prior to working with Veterans United. When I spoke to Brad who is allegedly Mike’s boss he couldn’t offer me any insight as to why just kept coming up with standard excuses like I would have to look into the file and typical bs to try to appease someone. $4,000.00 dollars to make up because of someone’s incompetence as a loan officer is disgraceful and I will be letting every home buying veteran to steer clear of Veterans United. Even the realtor and attorneys could not believe what had occurred so I wish it was just me being jerk but, it’s clearly not if people not involved saw it too. Mike and team did your company a great disservice in the eyes of not only the home buyer me but also everyone associated with the home buying process as well as every veteran homebuyer I come in contact with. Absolutely unacceptable. Do better.
This team is the dream team of home buying.
The entire VU team was so easy and wonderful to work with! They helped me every step of the way! Direct and clear communication throughout the entire process! I definitely made the right choice to go with Veterans United and highly recommend them to any veteran who is starting the home buying process!
My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!
If your are, or were a service member I would 100% recommend Veterans United to guide you through the home buying process. They were patient with me, and did a great job explaining everything in detail. Chris, Cooper, Greg, and Brendon were an awesome team. I can’t thank them enough. Next house I purchase will definitely be with this great company. Thanks guys!
Everyone made sure that I was taken care of, and had my back through every step in the process of buying my first home. I couldn’t be more appreciative of the hard work that went into my home loan. Thank you guys so much!
This was a very difficult process for us die to the seller, the whole team at Veterans United helped us navigate it with as much ease as we could. Thank you all so much for everything you have done.
Everyone over the phone was great.
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This is my third time partnering with Veterans United to buy a new home. My experience was smooth and easy to navigate using the online portal. I look forward to doing business with Veterans United again for my future VA home loan needs.
We thought we were far away from home ownership, but veterans United helped our dreams come true!
The team I had was awesome in every step of the way. Ensuring that we had everything we needed. Lani was great in making sure that all my documents were done and let me know if I was missing anything. Everyone was helpful in this stressful part of our lives. Thank you team for being so helpful we are grateful for the team we was working with
