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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,457

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 99 Navy service member refinance loan reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

Amazing personal service and great crew all around!

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

4.5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Brandon and Caytlin just do all the things to make a refi like we did a breeze. I couldn’t ask for better people to work with during this process. A+

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Knowledgeable and great to work with.

headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend

What can’t I said. Josh and his team have helped me and my family several times on purchases and refinancing and every time they make it smooth and easy.Thank you guys so much!!!!!!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

4 out of 5 Stars
Would Recommend
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

1.5 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Whole process was very easy

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend
headshot image of Malcolm Swift

Loan Officer: Malcolm Swift

NMLS# 2086138

5 out of 5 Stars
Would Recommend
headshot image of Heidi Sharp

Loan Officer: Heidi Sharp

NMLS# 1970193

5 out of 5 Stars
Would Recommend

After buying a house with Veterans United, I can't see going anywhere else for my refinance. I do thank you.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

4.5 out of 5 Stars
Would Recommend

I highly recommend because I am very happy with the results

headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

The best experience I could have hoped for.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

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5 out of 5 Stars
Would Recommend

Thank you so much for all your help in getting us our refinance and getting my wife put on the loan which is what I need in case something were to happen to me she's on the loan so that the house will be hers. You guys rock and the house is gonna be even nicer than it is

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Everything was great, thank you !

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Only confusion was the fact I am a recalled reservists on active duty. Submission of paperwork from civilian employer and military orders gave loan underwriter caution. This added some delay to the process but we got through it.

headshot image of Charlie Racinowski

Loan Officer: Charlie Racinowski

NMLS# 2015577

5 out of 5 Stars
Would Recommend

Veterans United is the way to go. Extremely professional and made the home buying process a breeze. With the help of my loan specialist Sarah who walked me through the whole process, purchasing my first home was an extremely smooth process.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend

This is my second mortgage with Veterans United and I only have the best things to say. Look no further if you want to maximize your VA benefits with professionals who know the ins and out of the VA home loan.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

VU and Kristin were outstanding. This was a refinance and they closed me in record time less than 40 days.
I came to VU after working with another company with lots of Super Bowl ads for 110 days and almost never spoke to the same person twice. They always wanted something else. So glad I found VU and it cost me less money than the other guys (I was probably paying for advertising).
With VU, I worked every time with Kristin and she was timely, friendly, extremely helpful, always kept me informed. Kristin and VU made me feel like a valued customer and not just a number (like the other guys). I highly recommend Veteran's United.

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

More Reviews

See all 417,457 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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