When life threw a curve ball Jeremy had a plan in mind before I could even understand what happened. For being a first time home buyer, Jeremy and his team did an amazing job taking care of me.
Thank you to our team for making this process smooth! We love our new home!
Process went very smoothly and Dava and Jared were great to work with.
Chris Hill and the team were excellent. They made the process easy and enjoyable
This is our 3rd home with Veterans United. The process has been smooth every time.
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They helped with everything I ever need and answered all my questions that I had
Thhis was my first home buying experience..dodnt have a clue how the process worked..but the main 3 people who worked with me..Noah...Danielle and Adrain are all very professional..respectful and generous with their time..I learned a great deal from them..and am very greatful for making this experience as enjoyable as it was..thank you all..you have my deepest respeact and apperciation....Gerald Maxwell..
Im very thankful for this team, they were very helpful and informative. I could not ask for an easier time for this process.
Veteran’s United paved the way for our growing family to finally find and support our home!
I would like for many of you to know, These girls were amazing. I lost my daughter to be with her savior during the mortgage and reading all the paper work. High School started, getting my classroom set up. So many things happening, but these girls kept everyone away from me while I took care of my beautiful daughter. Did paperwork for me, always sent words of encouragement to me while my heart was breaking. I could have said, “ Not a good time to buy a house.” Not these girls they gave me even more great thoughts. They even wanted to see my two Shepards have a big back yard to run in. Mortgage people who put us first, then help in so many ways. They made me cry when they sent a gift for my Christina. Who does that anymore, Veterans United does.
Miles was an amazing partner throughout the loan process. Would recommend to any veteran looking to get a mortgage through veterans United.
If you’re a vet @veteransunited Home Loans is the way to go. Adam and his team were instrumental in getting us all the way to the finish line. I highly recommend them! Their app makes the process so smooth and streamlined, too.
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I would 100% use Veterans United again and highly recommend VU to anybody I can.
I’ve never bought or owned a house before but thankfully the process was simplified and definitely easy thanks to Veterans United. Any and all questions were answered by everyone involved whether it be with insurance, inspections, and moving.
Kyle did an amazing job walking me through everything I needed to help the mortgage process go smoothly!
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
Buying my first home was definitely an experience and, more than anything, a major learning process. There were times when I became frustrated and honestly considered walking away from the process, primarily because there were things I simply did not understand as a first-time buyer.What I appreciated was that my lender continued working with me and my realtor to resolve the different issues that came up along the way. The process was much longer and more complicated than I expected, but in the end, I gained knowledge that I can now share with other veterans who may be going through the home-buying process for the first time.I give the lender and the overall experience a 9 out of 10. There is always room for improvement, but I am thankful for the effort, communication, and teamwork that ultimately helped me become a homeowner.
I have used this mortgage broker before. The first time it was a dream and I truly enjoyed my experience. The second time, however, was a complete headache and very stressful situation. I understand the issues come up during buying a house, totally understandable. It was extremely difficult though to get answers or even get a response in general in a timely manner. If I did get a response, it was rather vague or didn’t completely answer the question. One time an issue almost delayed my closing, it was a problem with my homeowners insurance and the roof. I could not get a clear answer on what needs to be done in order to handle the situation. Finally my Realtor had to step in and push very hard to finally get the answer that it was a mistake and they will fix it. This was two days before closing, and I was scared. I was going to not be able to close on my house. Once again, I totally understand that things need handled, and that things come up, it is the lack of response in the lack of clarity that was frustrating. My Realtor told me that she had prior experience with veterans unit and it was not good, but I assured her I had a great experience the first time. I am starting to understand now what she was saying when she told me this. I enjoyed working with Rich and he was pleasant to talk to, but his team was difficult to reach and work with. I even had issues after closing with funds being dispersed properly that I still had to send several emails to even start to get an answer That makes sense. Once again, it was an error, and I was given a credit, thankfully. I appreciate that, but I was still very stressed out in my insurance agent, very upset that she was not given the funds on time as stated previously several times by her. I am hoping that this error does not cause a lapse in coverage when this mistake had nothing to do with me. I’m only worried that if I did not get involved and start messaging different people that it would not have been handled.
Hey Christian and Sara.
I can't begin to thank you and your team for the exceptional professionalism displayed during the process of purchasing my home. You kept me informed and explained everything without exhaustion. You and your team should be commended for all you do and for going the extra mile to assure it's done with perfection. Man, on behalf of my family, we thank you all!!Secondly, we were overly excited and surprised with the gift we received in the mail. It was spot on! You personalized it like you knew everyone in the family to include my baby boy, who happens to love Gracie's Corner. Don't know how you knew, but great, job team! We really appreciated the gift. I will always recommend Veterans United.Again, we can't thank all of you enough!Much love,
Alfonzo Livingston, M. ED.
I applied with Veterans United late one night on a whim, honestly not expecting much — I was in the middle of a frustrating experience with a local credit union and had pretty low expectations for how this would go. Joshua Schmidt called me the next day, less than 24 hours after I submitted my application, and said "You're good to go, let's get the VA appraisal scheduled." I genuinely couldn't believe how fast and straightforward that was compared to what I'd just been through elsewhere.From there, Richard Litzinger (Loan Coordinator) took over and ran point on communication with my real estate agent, the VA appraiser, and everyone else involved, all the way through to closing. I know reviews here tend to show up under the loan officer's profile, but I don't want Richard's work to go unrecognized — he was the one keeping everything moving behind the scenes and made what could've been a stressful process feel completely handled.Between Joshua's responsiveness at the start and Richard's follow-through to the finish, this was hands-down the smoothest, most professional part of my home-buying experience. Highly recommend both of them and Veterans United as a whole.Update: A few days after closing, I got a sketchy-looking email claiming my homeowner's insurance was about to be cancelled for non-payment. I emailed Joshua about it not really expecting a fast response since the loan was already closed — but he got back to me right away, put in a ticket, and had it fully sorted out within about an hour. It's reassuring to know the support doesn't stop once you have the keys.
