John and the team were outstanding during the loan process. By far the best experience I have ever had with a mortgage company.
Very friendly and hard working team. However they seemed slightly inexperienced due to a few mistakes made along the way. They might succeed with a more experienced team lead. But overall we made it to closing.
Response from Veterans United
Hey Clark,
Thank you for the feedback. I’m glad to hear the team was friendly and hardworking throughout the process. I’m sorry there were mistakes along the way that made the experience feel less smooth than it should have. We appreciate your honest feedback, and I’m happy to hear you still made it to closing.
If you’d like to share more about your experience, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Wow, what a fantastic experience with Meghan Kopka and the Veterans United Team! From start to finish, Meghan was in touch and working hard to keep me informed on our loan. Meghan and VU helped get my rate down to where I wanted it to be, and I truly appreciated their conservative approach to cost estimation… no surprises on closing day! 10/10, would and will work with them again. Thank you!
The entire Veterans United team was wonderful from start to finish. Jamie made sure we had all the information we needed to feel secure about our decision and was “by our side” the whole time. Catherine, our agent, was truly a blessing. Very attentive and always there anytime we needed, day or night! She helped make our dream a reality. Buying our home could not have gone any smoother thanks to Veterans United. We appreciate you all so much!!
We are so grateful for Meghan and Veterans United. As first-time homebuyers, the financial aspect is the most daunting and intimidating part of the process. Meghan is knowledgeable and speaks from experience, which gave us peace of mind. We would definitely recommend her and Veterans United
I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Ethan was awesome and very responsive.
Where do I even start with this team? Veterans United made our first home-buying experience truly incredible!!Michael and Tyler were professional, knowledgeable, and always prompt with communication. No matter how many questions I had (and I had a LOT), they took the time to explain everything clearly and made sure we felt confident every step of the way. They are an amazing team!The underwriter, was just as impressive! Very efficient, thorough, and always on top of things. The entire process felt smooth and seamless from start to finish. As a first-time homebuyer, I couldn’t be more grateful for the support and guidance my family received. If you’re looking for a lender that truly cares about veterans, communicates well, and makes the process feel easy, Veterans United is the way to go!!
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First Home! VU made it possible.
Our experience with VU was overall very smooth. The app was easy to work with. Checking off things on the “to do” list was straightforward and easy and our whole team did a great job seeing us through to the finish line. We had one hiccup, but everyone was as helpful as they could be so it was resolved in a timely manner. Would definitely recommend VU.
Amazing . Lance and Markita were the best in providing us what we needed to buy our first home . If we had any questions or concerns they got right back to us as soon as possible . I will definitely recommend to friends and family !
