The loan specialists, Derek and Erin, were always helpful and available for us, no matter what day or time it was. They made the process stress free and smooth to experience. The website was well organized and easy to use. The mobile notary was much nicer than traveling to an office to sign papers. All in all, it was a very pleasant experience.
Go elsewhere. They aren't even veterans.
Response from Veterans United
Hi Alan, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. We invite you providing more detail and help us look to improve.
Veterans United is the only home buying/refinancing service i will ever use!!
Veterans United is outstanding. I have used them multiple times now and each time is a great experience. They make you feel like a priority not a number.
Compared to our original experience purchasing a new home, which was a nightmare, this was almost a joy! Rick and Sarah and Sarah and Megan were wonderful. got back to us in a very timely manner and always were pleasant and upbeat.
