Kelsey and her team were wonderful!! She was on top of everything. She was very experienced and knew how to navigate through so our experience was smooth and flawless. I could always call and she would respond right away!! I would definitely recommend her and her team.
Veterans United served us with nothing but kindness and in a timely manner. We never expected for the process to go that smoothly and efficiently.
I thought the paperwork was ok and not too cumbersome. It all went very smooth for us. My only issue is I thought our interest rate was a 1/4% too high for a veteran with my credit history.
The process was great! The only suggestion I have is a bit more info about closing costs.
I recently closed on a house with Veterans United, and the experience was very good from start to finish. The team was highly knowledgeable about VA loans, guiding me through every step with clear communication and professionalism. They were always accessible for questions and ensured all paperwork was handled efficiently and I would highly recommend Veterans United to any veteran or active member looking to purchase a home.
Veterans United made the home buying experience super easy. I absolutely love the app to help keep track of my to do tasks for an on time closing! Will be using them again whenever my next home buy is
When purchasing a home in a particular state, its recommended the following:Inform buyers on state regulations with regards to property tax and the conditions on and after closing.Earnest money may be automatically used as a "Deposit" for closing cost. Initially it was told that the buyers would get that money back.Inform buyers up front that if second time purchasing that VA funding fee is almost 3 times more from what was paid the first go around.Inform buyers that once your credit is run through, that the credit bureau will share your information with hundreds of other companies. The amount of phone calls will be unbearable, and honestly completely unacceptable.On there other hand, we are extremely grateful for the VA credit towards our final costs much appreciated. Also, loan experts were able to answer most questions and was readily available.
The whole team was amazing! I felt truly cared for and like I was taken care of at every turn. Thank you all so much for everything!
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Overall, I am extremely happy with the team that I was working with in all aspects, from putting up with my incessant questions and explaining how everything worked in excruciating detail until I finally understood it, to streamlining the processes to close as quickly as possible, and having an agent who was super aggressive in helping me find a place to call my own. I have nothing but good things to say about every one of them, and I can see now why they were so highly recommended by my coworkers. The hype is 100% justified!
I was weary of Veterans United from other reviews and my own past experience, but I gave them a chance, and boy I’m glad I did. Stephanie Hoffman is definitely someone you want to have on your side. She made the impossible happen and now we are enjoying our new home.
Having previously purchased a two times before, this was by far the best experience. The entire staff was immensely helpful and responsive to my questions or concerns. Made me truly feel like family and not just another customer. Told everyone at work how amazing my experience was with the knowledge of the team and their assistance every step of the way. Could not recommend enough!
The Veterans United kept us informed of the process every day. The staff has been exceptionally responsive and a pleasure to work with. I tip my hat to the entire staff!!
Best and great overall experience thanks for everything Justin and Spencer!!!
