VU has been fantastic to work with. All the team members where knowledgeable and incredibly helpful.
It's simple...I never thought I'd be here...but the stars aligned with Josh and Jed and here we are
We love Veterans United. We feel taken care of, all of our concerns answered and very confident when making a purchase. Thank you for being such an awesome company and putting together such a complimentary and knowledgeable team. We hope to be back with a refinance later, other companies just don't compare! :)
Easiest time buying a home!
For a first time home buyer, VU made the stressful process so easy! Everything was explained so I never felt lost along the way. Such a helpful company. Thank you.
The streamlined interphase to upload, sign, and track documents in the to-do list was greatly appreciated. Having worked with another lender before, who didn't have a streamlined system, I was grateful for the ease and transparency of the process.
I would recommend Veterans United to other Veterans and family members.
Great experience. They take all the stress from you and make you feel like you are their most important client
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Experience first-hand why 329,673 homeowners give us a perfect score!
Are used another veterans-based loan organization for a home in the past and to say the least bit it was outrageously stressful two days before closing they wanted me to pay off my pick up truck forcing me to spend $15,000 I’d rather had in the bank but we veterans United everything was upfront know last minute issues it was just great service awesome job
Veterans United is always there from day one to closing. For a first time buyer they ensure you are aware of all of your options and lead you through the process step by step. They are highly recommended and look foward to working with them in the future!
Taylor was awesome too!
Super easy process, well put together website!
This was my second home buying with veterans united. My first home was a relatively painless process. My second home less so. A third opportunity may not be given based off of this past experience.
Response from Veterans United
Michael, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience. One of our Client Advocate team members has spoken with you but also remains available to discuss your comments and learn what may have caused you to feel this way. It is our goal to provide consistent and personable communication to everyone we serve. Please connect with us further to help us understand how we might look to improve and continue our commitment to provide outstanding customer service.
