Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

467,348

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 31,151 Army service member refinance loan reviews

Clear Filters

5 out of 5 Stars
Would Recommend

Fantastic refinance work, would do business again.Brice struck an excellent tone, built trust and communicated through the process, easily one of the top loan officers I've worked with and the most experienced with VA loans.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

I worked with Chris and his team for my original VA home loan and my refinance. He and his team were communicative, thorough & thoughtful. I always felt like a priority to them versus just another number. As a single mother I really can’t thank them enough for their great care and consideration. Many thanks!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

5 out of 5 Stars
Would Recommend
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
Would Recommend

Matt and his team were amazing during our home loan process. They kept us updated and worked with us every step through the process. Even when our well water test was 2 days over and we had to get a new one they understood the frustration we had but at least we were able to get the new test completed and rather quickly. Thank you to Matt and everyone that helped us along the way. DOL

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
Photo submission from Charity S.

Blessed to have worked with Daniel H. @Veteran's United Home Loans!
Daniel H. Is very patient, kind, explanatory, helpful and always communicating to make sure you feel valued as a buyer and understand the whole purchasing process. Daniel H. in my experience is very professional and a wonderful asset to Veteran's United Home Loans.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Awesome company, and staff!! Extremely courteous, and helpful throughout the whole process!!

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Emily, Anthony, and the rest of my Team went beyond their scope of duties to get us across the finish line to get us approved so we could refinance hour home loan to a lower mortgage payment.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend

Brittney and Justin were fantastic. I’m not an easy customer and always have questions. They answered them all ands made it easy to understand. Fantastic group who really cares about veterans.

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
Would Recommend

Both Matt and Julie were absolutely amazing, from the very start to the very end. Their communication and professionalism were top tier! I HIGHLY recommend using them if it's possible to request the team working for you! They far surpassed my expectations!

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

5 out of 5 Stars
Would Recommend

Derek and his team was awesome from start to finish.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
Photo submission from Marcus W.

Thank you Veterans United, for the easy process of obtaining a home loan, and also thank you to our Loan Agent, John Sullivan, and his team. I wasn't sure if the picture that my wife uploaded went through so we are posting another one. Thanks again Veterans United, I dont think we could have gotten much paperwork completed even during covid, without you. Marcus and Linda Wofford.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4.5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

4.5 out of 5 Stars
Would Recommend

Billy was amazing, very understanding and easy to work with! This was my second time with Billy and will continue to work with him in future

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

4.5 out of 5 Stars
Would Recommend

Veterans United has been helpful from the beginning. After shopping around various lenders this one stood out to me better than the others. No spam text messages, No spam calls. They were very clear with what my options were and I believe they truly cared about the borrower's needs. One thing I would say they could improve is the communication between lender and borrower. Instead of having the borrower directly reach out to the lender, I would try to maybe schedule a call and give an overview about the offer you are receiving and things that may or may not change in your disclosure. I know the borrower can just call and request this information but as a courtesy to the borrower, I would have preferred a call because my disclosure changed numerous times .It would have been nice for the lender to call me about these things once in a while. Overall though, great experience. I would recommend to others.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

Easy to work with answered all my questions

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend

Ryan is great and has helped me with my initial purchase of the home and refinance.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Jason Balls it was very professional, helpful.
Articulate, an intelligent in assisting me as a veteran. I am grateful and thankful for the entire team at veterans. United home loans.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

Ready to see for yourself?

Experience first-hand why 372,651 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United Home Loans for anyone considering a VA IRRRL. Charlie and his demonstrated strong expertise in VA programs, clear communication, and a smooth, veteran-focused process. They made the refinance straightforward, delivered competitive rates, and kept costs transparent. If you’re a veteran seeking a reliable, knowledgeable lender for a refinance or IRRRL, Veterans United is an excellent choice. Absolutely the best!Sincerely,
Michael McPeak

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
Photo submission from Lyle D.

Veterans United is the best VA lender I have worked with. Taylor Deppe handled everything from A to Z. No surprises, no excuses - she handled everything quickly and correctly.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

3.5 out of 5 Stars
Would Recommend

Process was a bit lengthy, but on all in all it got the job done

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Fast easy process, great communication, friendly, and fast.

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
Would Recommend
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

More Reviews

See all 467,348 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,245 Veterans started their online quote today.