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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,445

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Not much to say. Just an amazing experience and thankful for the team assigned to me.

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

My prayers were answered. Thank you to Ally, John and Logan. My family can now have a place to grow and make lifetime memories. My Dream of owning a home has come true! From my Family to all of you, We Thank you! We Truly are grateful. God Bless you all.

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

The team at Veterans United consistently communicated clearly, the app made everything very simple and clear, the ability to text or call the whole team made two way communication very easy. All in all this was a very easy experience that felt similar to dealing with a local office because of how personable and available the people were.

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

They all did awesome. Thank you! Love Ya! And God Bless!!!

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

This service was outstanding. I would highly recommend this to anyone!!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of Benji Bockting

Loan Officer: Benji Bockting

NMLS# 2211611

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Photo submission from Darryl V.

I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

It was really great working with everyone on the team. Communication was excellent and they all did a great job taking me through the process.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

I plan to recommended Veteran’s United to all my fellow service members who are looking to become a homeowner. The service was exceptional.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

You guys and girls did a outstanding job .

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

4 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

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5 out of 5 Stars
Would Recommend

Love the VU Team! And thanks for the shirt!!

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

I'll greatly recommend all three team to anybody. I greatly and sincerely appreciate your team Andy. You all made first time home purchase seem stressles and less painful. Thank you all.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

I recently had the pleasure of working with Jessica Pratt and her incredible team at Veterans United Home Mortgage, and I cannot express enough how positive my experience was. From the very beginning, Jessica was professional, knowledgeable, and genuinely caring about my home financing needs.She took the time to explain each step of the process, ensuring that I felt comfortable and informed. Her team's dedication to providing exceptional service was evident throughout our interactions. They were always available to answer my questions, no matter how small, and their responsiveness made me feel like a valued client.What stood out the most was their commitment to helping veterans and their families. Jessica and her team truly understand the unique challenges faced by veterans when it comes to securing a home loan, and they go above and beyond to provide tailored solutions that meet those needs.Thanks to Jessica Pratt and her phenomenal team, I successfully secured a mortgage and am now a proud homeowner. I highly recommend Veterans United Home Mortgage to anyone looking for compassionate and expert guidance in their home financing journey. Thank you, Jessica, for making this experience so positive and memorable!

headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend
Photo submission from Brett T.

Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was nothing short of amazing! The team’s communication was top-notch, ensuring we were always informed and supported.
Maggie went above and beyond, making sure our questions were answered even while she was on vacation.
Tere’sa’s thoughtful check-ins were truly appreciated, often serving as helpful reminders along the way.
Heather was an absolute gem—patient, knowledgeable, and incredibly accommodating when showing us homes.
Mike worked tirelessly to make the process went smooth and stress-free, especially with those to-do list. That website is a genius idea by the way, it gave deeper understanding, and allowed for a smooth upload without hassle.
The entire teams expertise and dedication made all the difference, and we couldn’t be more grateful. We highly recommend Veterans United to EVERYONE!"

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

More Reviews

See all 417,445 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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