As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.
Overall, great experience with Veterans United. Very transparent and helpful throughout the process of buying my first home!
As a new home buyer I was a bit overwhelmed with all the to-do things plus working and life. My team was kind, patient and helpful
I am thoroughly impressed with the team as a whole through the buying process. I felt supported every step of the way. If I had a question for the team, the response was almost right away every time.
Working with Billy and his team is always a great experience, they are always responsive and on top of the process. I would 100% recommend Billy and his team to my friends seeking to buy a house.
The best experience ever! I am recommending to all my family and friends! Thank you for everything!
What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.
The whole team was a pleasant experience for me.
I appreciate the professionalism and dedication of all that helped in making this dream possible. Without out a doubt, your actions and expertise greatly contribute to the success of this dream. Thanks to all who helped make it happen. I indubitably will recommend your work and support to others who are looking to purchase their dream home in the near future.
Please provide customers additional explanation for why some documents are suddenly required. Please provide interim status for loan process in a timely manner.
I will never recommend using veterans united to anyone ever. I will be trying to refinance as soon as possible with anyone else. We purchase our first home with rough veterans united and this was not the same experience.
Response from Veterans United
Hey Crystal,
I’m really sorry to hear that this experience didn’t match the one you had with us before. Buying a home should be exciting, not frustrating, and it’s disappointing to know we missed the mark for you this time around.
I’d love for my team to understand more about what went wrong and see if there’s anything we can do to help. If you’re open to it, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST, but feel free to email anytime.
My team at Veterans United did a wonderful job. Happy to be home.
I just want to appreciate my entire loan team for working so hard to help me close on my home. I am so appreciative for this.
Painless process, extremely satisfied with these guys!
