Veterans United is an excellent company that truly cares about veterans and their best interest. Working with Blake and Grace was an awesome experience. Each one is truly dedicated, committed, and extremely knowledgeable professionals who provide first rated excellent customer service. You just know they care about you and it's genuine and sincere. Thank you Blake, Grace, and Veteran's United!
I’ve been actively engaged with Veterans United for several years. Their professionalism is refreshing. There are a lot of platforms where the single focus is selling a property. Veterans United is about helping veterans find suitable homes for the veteran and families.
Colin was great throughout the process: he was available, friendly, and kept us updated.
Melissa team was very caring and informative during this process and really had my best intrest at hand
Everybody who helped me were awesome. Every question I had or help that I needed, they were there to help the process go as smooth as possible
My agent Austin Butler was absolutely amazing. He was patient with us during the process of purchasing a new home and selling the one we currently own, and then again when we decided to not do any of that and just refinance our current home. He wasn't pushy and he completely understand everything we were trying to do. I very highly recommend him to anyone looking to get stuff done. I really hope he is around when we do decide to sell and purchase closer to where we want to be. I couldn't have asked for a better agent to work with.
Overall we were very pleased with the team from Veterans United. This was our second time using them for our home loan needs. They were generally very helpful, friendly and quick to respond.
Our only complaint is that the last week before closing there was much less communication. One of our team members was out of office, and her replacement was far less responsive. When closing day came we felt like we were in the dark on some things. We had a few issues at the closing table - specifically with the title company - and no one was answering the phone. It was quite frustrating. We also didn't know that the money transaction wouldn't take place at the closing table. We had to go into a physical bank. I'm disabled and my mother-in-law has mobility issues. It would have been very helpful to know this ahead of time. Those issues left a bad taste in our mouth, but the overall experience was good and we would use them again.
Everyone from Zach tonight to Grant was so professional so helpful and I consider them good friends. They went overboard and everything that they did to make things happen for me and they did it and I thanked them and bless them for and yes, I would recommend to anyone looking for a Professional team such as theirs
The service I got from Veterans United was awesome. Thanks Todd and Ben for all your assistance.
I am a disabled Veteran.my team at VU made my first time home loan so easy, stress free, and kept me notified on all aspects of the process.
Katelen Schnell was awesome!! She was very pleasant to work with…very knowledgeable, attentive, caring, considerate, thoughtful and helpful. She helped us greatly in accomplishing our goals. She was diligent in finding solutions to our needs and did not tire when we kept running into roadblocks.I highly recommend her as a loan specialist and have come away from this experience with her as my friend.Thanks Katelen and Veterans United!!
Jen and Chris Ratigan
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Rich and his team are absolutely amazing. Their teamwork made my dreams work! I love would recommend his team to complete strangers as long as they are Veterans or Active Duty.
I’m very satisfied with the guidance Melissa Kunkel has provided me. She’s very attentive and promptly responds after every texts/call. Down to Earth and very informative. Thank you Melissa.
Very easy company to work with
